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Ronny Braswell

Ronny Braswell

Systems Technician

Followers of Ronny Braswell258 followers
location of Ronny BraswellBessemer, Alabama, United States

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  • Timeline

  • About me

    IT Consultant at Impact Technology Group

  • Education

    • Pace High school

      2000 - 2003
      High School Commercial Art

      At Pace High School, I was awarded for my abilities in Commercial Art and Web Design.

    • Virginia College-Birmingham

      2014 - 2016
      Bachelor’s Degree Network Management 3.98

      After completing my Associates of Network Engineering, I began my Bachelors of Network Management. My classes offered formal training on Windows 7, Server 2008, Server 2012 R2, TCP/IP Networks, Linux, Cisco, Security Policies, Incident Response, Disaster Recovery, Biometric Technologies, Identity Protection, Malware, and Network Defense. Virginia College’s curriculum relies heavily on lab work and hands on experience, giving me a great understanding of Information Technology. This has given me… Show more After completing my Associates of Network Engineering, I began my Bachelors of Network Management. My classes offered formal training on Windows 7, Server 2008, Server 2012 R2, TCP/IP Networks, Linux, Cisco, Security Policies, Incident Response, Disaster Recovery, Biometric Technologies, Identity Protection, Malware, and Network Defense. Virginia College’s curriculum relies heavily on lab work and hands on experience, giving me a great understanding of Information Technology. This has given me a solid foundation for growth in the IT industry. Show less

    • Virginia College

      2011 - 2013
      Bachelor’s Degree Network Engineering 3.96

      My classes offered formal training on Windows 7, Server 2008, Server 2012 R2, TCP/IP Networks, Linux, Cisco, and Security Policies.Virginia College’s curriculum relies heavily on lab work and hands on experience, giving me a great understanding of Information Technology. This has given me a solid foundation for growth in the IT industry.

  • Experience

    • Beyond Network Services

      Aug 2012 - Apr 2013
      Systems Technician

      Contracted to school systems to provide systems support. My tasks included maintaining ticketing systems, inventory, hardware/software upgrades, proper equipment disposal, printer support, PC troubleshooting, TCP/IP troubleshooting, and copper cabling.

    • Greenway Medical

      Jul 2013 - Jun 2014
      Information Systems Support Engineer

      Supported the Birmingham Corporate Network, which included Active Directory, File and Print Services, Exchange 2013, Office 365, and general helpdesk tickets. Separate QA, ASP, and Corporate networks gave me experience in a multi-network environment. The merging of three major corporations gave me the opportunity to support a large-scale domain and email migration.

    • Shelby County Sheriff's Office

      Jun 2014 - Nov 2014
      IT Support Specialist

      Deployment and support for laptops, desktops, tablets, MDT’s, mobile devices, GPS, and video surveillance. Also provided troubleshooting for TCP/IP networks, VPN’s (including Netmotion and Barracuda SSL/VPN), Audio/Visual systems, kiosks, virus removal, and routine maintenance.

    • Impact Technology Group

      Jan 2015 - Nov 2015
      IT Support Specialist

      We supported the systems of approximately 85 small and medium sized businesses around the Birmingham area. This included firewall configurations, VPN connections, backup systems, proprietary applications, Office 365, email migrations, and general support tickets. While technical abilities are a must, I am also responsible for multitasking, communicating with clients, and taking care of their IT needs in a fast-paced customer service focused environment.

    • Collegiate Admission and Retention Solutions

      Jan 2016 - Nov 2019
      Systems Support Engineer

      In addition to leading multiple projects, I managed, diagnosed, and optimized the VMware and Windows infrastructure, network infrastructure, access control, and security policies. I worked alongside the development team and improved efficiency by optimizing the systems and automating time consuming processes.

  • Licenses & Certifications

    • CompTia A+

      CompTIA