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Oliver Franks

Oliver Franks

International Teacher

Followers of Oliver Franks2000 followers
location of Oliver FranksGreater Brighton and Hove Area

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  • Timeline

  • About me

    Delegate Manager

  • Education

    • IT Career Switch

      2020 - 2021
      IT Technician Traineeship Information Technology

      The IT Technician Traineeship specialized in preparing me for the IT Support sector through a series of intense courses and practical application.Courses studied included:CompTIA A+, Network+, Security+, MCSA Microsoft Windows 7 & 10, Cisco CCENT ● Installing, Configuring & migrating windows 7 and 10 Operating Systems● Configuring Security systems & windows firewall● Troubleshooting common system problems● Configuring and managing… Show more The IT Technician Traineeship specialized in preparing me for the IT Support sector through a series of intense courses and practical application.Courses studied included:CompTIA A+, Network+, Security+, MCSA Microsoft Windows 7 & 10, Cisco CCENT ● Installing, Configuring & migrating windows 7 and 10 Operating Systems● Configuring Security systems & windows firewall● Troubleshooting common system problems● Configuring and managing printers, configuring mobile devices● Configure, manage, and maintain essential network devices● Design and implementing a functional network● Active Directory – unlocking user accounts, resetting passwords, searching users● Implement network security, standards, and protocols Show less

    • St. Giles College

      2002 - 2002
      CELTA Teaching English as a Foreign Language

    • SOAS University of London

      2006 - 2007
      MSc Asian Politics Politics and Anthropology Distinction

    • University of York

      1999 - 2002
      BA (Hons) Philosophy & Politics 2:1

  • Experience

    • Study Group

      Oct 2009 - Aug 2010
      International Teacher

      I worked at Bellerbys College Brighton, teaching Politics and English to teens & adults.

    • TFI Lodestar

      Sept 2010 - Feb 2018
      Manager, Product Development

      - Established the Event Technology department, providing clients with event technology solutions including event websites, mobile apps, registration solutions, and live interactive technologies. - Technical project management, including client liaison; overseeing designers and web developers; project plan; budget management; timely completion from start to finish. - Created complex event registration websites and managed the running of event registrations, onsite delivery and post event reconciliation. - Managed delegate communications channels and campaigns for events and conferences. Show less

    • Self-Employed

      Jan 2019 - Sept 2021
      Private Language Coach

      I helped ambitious professionals to be precise, articulate and persuasive in English by using questions of philosophy to push their communication skills up to the highest level.

    • FluidOne

      Oct 2021 - Oct 2022
      Network Operations Center Engineer

      ● Monitoring and troubleshooting of SD-WAN networks serving over 150 customers in over 65 countries and working with all major circuit providers● Configuring, managing and maintaining essential network devices using Solarwinds, IOS, Meraki and InControl software● Resolving on average 30-40 tickets per day as part of a 24/7 Network Operations Centre

    • TrackingThis

      Nov 2022 - Nov 2023
      Product Delivery Manager

      Managing the onboarding process with customers to ensure they are provided with a seamless experience and the product is optimised for their needs from day one.

    • Touch Associates

      Dec 2023 - now
      Delegate Manager

  • Licenses & Certifications

    • PRINCE2® Foundation

      PeopleCert
      May 2022

    • Cvent Event Management Professional

      Cvent
      Apr 2024

    • CompTIA A+ ce Certification

      CompTIA
      Aug 2021
      View certificate certificate

    • PRINCE2® 2017 Practitioner

      PeopleCert
      Jul 2023

  • Volunteer Experience

    • Mobile Teacher Project - Phase 1

      Issued by Mobile Education Partnerships on Sept 2008
      Mobile Education PartnershipsAssociated with Oliver Franks