Suhail Parkar

Experience

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  Birla Sun Life Insurance

  Jul 2008 - Jan 2009

  Jr. Executive

  - Quality Check Of Policy: Checking all policy document which are required, check in system all data are coded correctly or not if any Mismatch than make changes in that including plans which taken by client.- Solve Double Id Policy: Give one common id, if client get two or more different id for their own different policy after checking all details of client & make changes in system.- Issue Settle (Settle Policy): Settle the policy after checking client submits all requirements.- Pending Changes in Policy: Make changes in policy after when it in pending status changes in plans- BPM (Business Process Management): In BPM handling double ID cases, AML cases, QC cases, Changes Pending policies & Premium paying policies in the BPM- Handling Incremental documents and vendor management: Need to keep a track of all the incremental documents sent to vendor, supervising the scanning of documents as per TAT Show less

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  Mailing list India Pvt. Ltd.

  Jan 2009 - Feb 2010

  Data Analyst

  - Complete projects that require data mining, analysis, and presentation- Studying the operations of the departments- Identify relevant trends, do follow-up analysis, prepare visualizations- Preparing organisation charts

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  EClerx

  Feb 2010 - Nov 2015

  Sr. Analyst

  - Creating high end dashboard to represent client data in presentable format- Research and provide recommendations for tracking and understanding new environments like mobile, social, etc- Client Service: Responsible for client servicing and relationship management - ensuring prompt service deliveries to them.- Resolving any error/failure and doing the root cause analysis (RCA) for that failure- Analyze and track client online ad performance

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  Accenture

  Nov 2015 - Aug 2017

  Business Process Analyst

  - Analyse, identify and communicate reasons for changing traffic behavior on a prompt and ad-hoc basis and help identify them as they are occurring- Measuring month of month – top referrers / domains which contributed most to traffic to client websites- Research and provide recommendations for tracking and understanding new environments like mobile, social, etc- Client Service: Responsible for client servicing and relationship management - ensuring prompt service deliveries to them.- Campaign Analytics: Pre post analysis of online and offline campaigns - Identify, report and analyze key success parameters / KPIs for online campaigns - Suggest best practices for better campaign conversion rates Show less

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  Prudential Global Services Private Limited

  Aug 2017 - Nov 2018

  Business Analyst

  - Collaboration with various business stakeholders in scoping out analytics implementation for new initiatives.- Using available data sources to deep dive and troubleshoot campaign (and overall) performance issues and propose methodical optimization tests, both on-site and campaign based.- Developing custom marketing dashboard concepts for client reporting via Excel and BI tools.- Reporting on key metrics, analysing and interpreting trends and providing actionable insights based on available analytics data.- Lead driving core insights from the data to suggest, create and execute steps that drive fundamental improvements to the site experience. Show less

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  Accenture

  Nov 2018 - Jan 2019

  Sr. Analyst
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  Qatar Airways

  Jan 2019 - now

  Sr. Digital Analyst