Experience

• 

  Tad telecom

  Jun 1999 - Mar 2000

  • Recruiter

    Dec 1999 - Mar 2000

  • Administrative Assistant

    Jun 1999 - Dec 1999
• 

  Adecco technical, inc

  Mar 2000 - Jun 2000

  Senior administrative assistant
• 

  Techrp, inc

  Jun 2000 - Jul 2001

  Senior technical recruiter
• 

  Vanderbilt university medical center

  Oct 2001 - Mar 2006

  Independently handled all new protocol and new application submissions to the Institutional Review Board. Formulated consent forms. Negotiated between study sponsors and the Medical Center in all applicable regards.Maintained two clinical databases that housed all patient contact and historical information for a 300 patient clinic. Managed budget and financial analysis for $400,000 budget.Main point of contact for Hospital Administration. Nominated for the National Data Oversight Committee.Provided technical support for all team members. Show less Responsible for a four-state region containing nine hemophilia treatment centers. Submitted annual grants, interpreted grant guidance, collated individual treatment center reports, and provided fiscal management. Recommended treatment center allocation of funds, negotiated budgets, and monitored subcontracts and expenditures. Coordinated collection of national database information, analyzed and disseminated data to centers and utilized data in program planning. Assisted in the promotion and development of a computerized regional network.Planned and executed regional meeting and Coordinated the Regional Executive Committee (regional governing body).Supervised upkeep of all budgets pertaining to clinic operations and assisted nursing coordinator with planning and execution of expenditures and allowances. Provided technical support for all team members.Independently handled all new protocol and new application submissions to the Institutional Review Board. Formulated consent forms. Negotiated between study sponsors and the Medical Center. Show less Booked all appointments for clinic, recorded detailed patient histories, obtained lab results, triaged phone calls, and handled patient complaints and emergency situations.Responsible for budgetary and expenditure monitoring and preparing budgets for supervisory review.Revised and reprogrammed patient database in Access 2000. Managed all patient data.Coordinated travel arrangements, meetings, monthly calendar and correspondence for the clinic team of eight people. Wrote, edited and posted content to the clinic's website.Provided medical transcription of a confidential nature regarding patients. Proofed and submitted grants and study protocols, edited forms and proposals, and made changes as requested by the Review Board. Show less

  • Data and Research Coordinator

    May 2004 - Mar 2006

  • Regional Coordinator and Data Manager

    May 2003 - May 2004

  • Administrative Assistant

    Oct 2001 - May 2003
• 

  Navihealth

  Apr 2006 - Feb 2022

  Create and manage project plans and deliverables to align with the project’s objectives.Plan and communicate how projects will be managed including risk/issue management, change control, and communication.Ensure projects meet business needs and that the project team and stakeholders understand the project deliverables, scope, and timeline.Engage the project team in the development of project schedules based on properly defined scope, project deliverables, timelines, and resource requirementsManage the risk management plan to identify, document, define mitigation plans, track, escalate and resolve project risks, issues, barriers, and dependencies.Manage change requests and modifications to the project plan.Assure deliverables are reviewed and quality is achieved as planned.Facilitate regular status meetings and communicate project progress to stakeholders.Identify process improvements, collaborate with stakeholders on resolutions and implement solutions.Communicate information needed by naviHealth team members and stakeholders to complete their tasks.Communicate project status and issues that can be shared with executive stakeholders. Show less Leads project teams and facilitates cross-project and cross-departmental communication and interaction.Assists department Director with ongoing management Quality Excellent and Clinical Training programs.Manages internal and external stakeholder identification, communications flow, and ensures engagement. Assists with the identification, initiation, planning, execution, monitoring, controlling, and closing of departmental projects.Manages the successful design, development, implementation, and integration of new data collection tools.Manages design, development and implementation of cross-functional SharePoint sites and related content.Ensures accuracy of data collection, analysis, and reporting. Conducts in-depth analysis of departmental and organizational data to prepare, review, distribute, and deliver data during monthly, quarterly, and annual meetings with internal and external stakeholders, including executive leadership. Show less Liaison between Quality department, internal organizational stakeholders, and external stakeholders.Manages stakeholder identification, communications flow, and ensures engagement.Responsible for departmental workflow documentation, analysis, and optimization.Responsible for departmental SOP documentation, analysis, and optimization.Manages Inter-Rater Reliability testing, reporting, and scaling throughout the organization.Ensures accuracy of data collection, analysis, and reporting. Conducts in-depth analysis of departmental and organizational data to prepare, review, distribute, and deliver data during monthly, quarterly, and annual meetings with internal and external stakeholders, including executive leadership.Responsible for all aspects of clinical and documentation audit processes, including workflow documentation and optimization, audit item identification, data analysis, and reporting. Manages migration of data from applications into Tableau and between data collection applications and tools. Show less  Liaison for all BPCI teams with other internal departments, external partners and their executive leadership, executive and regional leadership, and clinical programs and staff. Facilitates relationships, coordinates the communication of needs, gaps, and maintains departmental scheduling and calendaring items.  Preparation, review and distribution of reports utilizing SQL, Access, and data warehouse solutions to retrieve, validate, and deliver client-specific data to external partner hospitals, their executive leadership, and their committee members. Data is delivered on a monthly, quarterly and ad hoc basis to 4 BPCI partners, numbering as many as 30 active requests at a time.  Researches and responds to external client inquiries, makes referrals to appropriate resources, and provides client-specific information in written and/or verbal form directly to 4 partner hospital teams, encompassing 11 partner hospitals and their executive leadership.  Responsible for process flow mapping for all new BPCI partners. Documents and understands detailed requirements for electronic tools and systems required to support and enable business and clinical processes or the program. Reviews existing documentation in order to construct or refine processes in order to take them through the review and sign-off process. Each partner rollout encompassed between 3 and 15 separate process flow maps that were created, presented for review, and modified to meet each hospital’s specific processes. Responsible for coordinating the submission of requests for information (RFIs), requests for proposals (RFPs), and grants, including responding to questions, compiling criteria and managing a larger team’s responses to questions, attachments, addenda, samples, statistics, and analyzing and compiling data for submission. Show less Facilitated the process of the buyout and restructuring of SeniorMetrix into naviHealth, Inc. by providing detailed financial and organizational information to external consultants, external corporations and executive leadership. Created client-facing reports for national clientele using Access queries and Server Management Studio.Managed small teams, overseeing data collection and entry, data analysis, and the refinement of all associated processes and workflows. Assisted with product development process and testing of new systems and platforms.Coordination, compilation and submission of numerous grant applications for expansion and specialization, including BPCI.Aggregation and analysis of data for special projects and client process improvement initiatives.BPCI rollout and operations, coordination of all related joint committee meetings for 5 hospital partners and 11 associated facilities, tracking of issues and resolutions, development of all reporting and materials for hospital boards and CMS.Management of report automation, replacing the current manual process. Show less (Formerly SeniorMetrix, Inc.)Managed accounts payable, accounts receivable and financial analysis. Main point of contact for AR/AP for over 30 contracted clients company-wide.Administered payroll and benefits and fielded all HR for a staff of over 35 people. Main point of contact for all HR-related issues.Created reports for national clients based on a 700,000-record SQL database.Coordinated data collection and maintenance for reporting and billing purposes across all clients.Main point of contact for technical support, smartphone, computer and software needs. Assisted IT director with complex server and application needs from employees.Planned and executed monthly management meetings, yearly advisory board meetings, and company-wide annual meetings, including arranging travel, lodging, entertainment and meals.Small and large scale project management for numerous executive-level individuals within the company.Managed small teams, overseeing data collection, entry, and analysis. Show less

  • Project Manager

    Aug 2020 - Feb 2022

  • Sr. Quality Analyst (Project Lead)

    Sept 2017 - Aug 2020

  • Program Specialist

    May 2015 - Sept 2017

  • BPCI Program Coordinator

    Jan 2013 - May 2015

  • Client Services Coordinator/Project Coordinator

    May 2012 - Jan 2013

  • Manager of Reporting and Administration

    Apr 2006 - May 2012
• 

  Middle tennessee state university

  Jan 2011 - Apr 2011

  Adjunct professor

  Yoga instruction.

• 

  Wellsky

  Feb 2022 - now

  Implementation project manager

  WellSky offers a range of proven software solutions, analytics, and services that are transforming healthcare and public health through real-time connectivity, greater visibility, and relentless innovation. Together we will be able to offer the most complete acute to post-acute care coordination ecosystem in the U.S.Lead and manage projects in consultation with applicable stakeholders.Recommend and execute project strategy development and approach.Work with resource managers to drive the identification of the skills, duration and effort required for successful project execution.Establish/apply quality objectives, criteria, standards, and levels using appropriate quality management methods, with stakeholder input.Develop, communicate, and implement program/project risk/issue management plans and strategies.Provide subject matter expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques.Make presentations to management on project updates, project cycle, and expected results.Manage external facing vendor and service providers to define project scope and performance expectations. Show less