Experience

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  Embraco north america

  Oct 1994 - Jun 2009

  Global communications coordinator

  Served as legal representative of the company for matters of visas, work permits, and other immigration processes. Supported company in trade shows and events by creating agendas, maintaining schedules, and making travel arrangements. Implemented the Intranet for North America operations improving internal communications by delivering content that enabled global collaboration. Prepared American business executives to work in the subsidiaries of the company in Brazil / Italy.BRAZIL - Developed, implemented, and managed the Business Competitive Intelligence process from gathering, to analyzing and distributing intelligence about the market, competitors, customers, and products to top management for decision making purposes.ITALY - Supported the development of the electronic catalog and supported local customer service department reorganization. Show less

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  Self -employed

  Jan 2008 - now

  Personal trainer and nutritional consultant , cpr, first aid and aed

  Work to develop quality in-home personal fitness training programs for adults and teenagers. Engage in continuous research to implement best practices and use of data to customize client workouts and meal plans. Assess fitness levels and help clients execute an exercise and nutritional regimen to safely achieve their health objectives. Educate clients on the importance of establishing realistic goals that promote lifelong adherence to a health and physical fitness program. Maintain accurate documentation on client assessments and progress in relation to personal goals. Show less

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  Self employed

  Jan 2010 - now

  Independent entrepreneur

  Consulted small business owners to create systems tailored to their unique needs for budgeting and bookkeeping. Performed cost & benefit analysis to develop processes for each client with checklists, recommendations, and best practices to improve efficiency and profits. (Therapists, artists, restaurant owners, real estate agents)

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  Latn & its

  Sept 2016 - Jan 2021

  Medical interpreter

  Free lance medical interpreter and translator. Provide language services to non-English-speaking patients to help them communicate with doctors, nurses and other medical staff.

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  Consulting solutions

  Apr 2017 - Jan 2021

  Accounting associate

  Ensured proper compliance of work and travel policies and accurate, timely payment of consultants. Reconciled accounts for multiple clients (Delta, Coca Cola, Georgia Pacific). Received customer payments and recorded cash entries. Provided open-balance reports for past due accounts. Navigated and compared multiple software systems to ensure compliance and appropriate payments. Onboarded new consultants and vendors in the accounting system. Managed consultants’ timesheets, expense reports, and invoicing. Balanced bank statements and scheduled payroll. Show less

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  Unitedhealth group

  Jan 2021 - Mar 2023

  Analyze data to inform and provide recommendations that improve efficiency and offer quality outcomes for customers. Assess and audit provider network coverage. Identify potential providers to meet customer needs and initiate contract workflows. Track and report contracting efforts and processes. Collaborate with colleagues and leadership in identifying strategies and tools to maximize department efficiency and outcomes. Provide training and mentoring to new hires. This position has recently been part of a redeployment. Currently at a temporary position as a Records Management II at the Data Control Department. Show less

  • Healthcare Customer Advisor (Special Needs)

    Feb 2022 - Mar 2023

  • Provider Network Program Specialist

    Jan 2021 - Feb 2022
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  Villas international

  Mar 2023 - now

  Front desk/office manager at villa international & certified personal trainer

  Provide guest services to visitors in person, on the telephone, and via email. Responds to inquiries from guests and persons seeking information on Villa International. Welcomes and assists arriving guests with their varied needs and requests. Assists departing guests. Makes assignments to support staff Prepares cash reports and cash bank deposits as needed. -Adds sales receipts in Quickbooks. -Creates daily sales reports. Supports Development and fundraising activities. Manages Volunteer program. Creates regular newsletters for guests and for general guest distribution in Network for Good. Maintains Villa’s social media accounts and facilitates regular posts. Show less