Experience

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  Shea homes

  Jun 1997 - Jun 2006

  Design/option construction consultant

  Option Consultant • Schedule appointments and meet with new home buying clients to consult, sell and assemble all available home construction options consisting of cabinets, appliances, interior finishes, exterior elevations, room additions, plumbing, electrical, security, music, closet organizers, doors, paint. • Coordinate scheduling of selected options and confirm and review completed installation.• Meet and negotiate “scope of work” and contractual obligations of sub-contractors.• Work with purchasing personnel to determine product quality and installation techniques.• Customer service liaison addressing all construction questions and concerns with homebuyers.• Conduct homebuyer walk throughs at various stages of construction to enhance buyer experience.• Establish and enforce specific cut-off dates to maintain efficient construction schedules.• Manage and distribute detailed work orders to construction team, subs and warranty personal. Acting Production Supervisor • Manage day to day construction schedule in the construction of residential homes.• Coordinate and schedule sub-contractors and monitor product quality.• Conduct safety meetings, site inspections, and customer walks through's. Show less

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  Altomont homes

  Jun 2006 - Aug 2007

  Project coordinator

  • Distribute, sell and market off-site constructed custom UBC Modular homes (distributer).• Develop and implement market strategies to increase lead generation and develop new accounts.• Consult with client to determine project budget, final home selection and specifications.• Estimate total project costs, process related contracts with contractors, developers, homeowners.• Advise and coordinate site development with surveyors, geo-tech and structural engineers, well and septic system vendors, utility applications, fire suppression systems, and permit processors. Show less

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  R&j construction

  Aug 2007 - Aug 2011

  Sales/estimator/designer

  • Compile final cost estimate, scope of work and proposals for large residential remodeling projects, custom built homes and six to twenty parcel land developments.• Coordinate with Architects, Structural Engineers, Sub-Contractors, State and local agencies to define final plans and secure proper building permits.• Establish, identify, log and update data bank of all applicable labor rates and material costs. • Investigate, qualify and define sub-contractor bid list, write and request RFP’s as required.• Understand and interpret engineered blueprints, perform accurate take-offs using custom estimating programs, tools and Chief Architect 3D Design software. • Evaluate build site and plans for constructability, identify and procure required construction materials, establish and align with proposed project budgets.• Assist clients in designing, defining, and selecting all finish specifications per plans.• Assist accounting dept. in tracking, processing all project fees and client deposits and payments.• Manage, distribute, track, confirm, and record all pertinent documentation associated with successful project implementation and completion.• Work with production team to meet and exceed all quality and customer service expectations. Show less

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  Timeline design & construction

  Jan 2012 - Oct 2015

  Customer success manager

  Manage sales, marketing and customer service. Guide clients through the Design Build process. Navigate client relationships with in house Architects, Interior Designers, and Construction team.Track and communicate project milestones with existing clients, work to define design plans and associated scope of work.

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  Trilogy at the vineyards by shea homes

  Nov 2015 - now

  Special projects manager

  Construction management, Warranty & Customer Service, Project coordination and administration, Quality Control, Scheduling, Estimating.