Amita Pithava

Experience

• 

  HDFC securities

  May 2021 - now

  - Identify risks and vulnerabilities within the organization and recommend measures to mitigate them.- Communicate audit findings and recommendations to management and stakeholders.- Monitor the implementation of corrective actions and follow up on outstanding issues- Develop and implement quality assurance processes and procedures to ensure product or service quality meets established standards.- Analyze data and metrics to identify trends, patterns, and areas for improvement in quality performance.- Collaborate with cross-functional teams to identify root causes of quality issues and develop solutions.- Conduct regular audits and inspections to assess compliance with quality standards and regulations.- Provide training and support to staff on quality assurance - Continuously monitor and evaluate the effectiveness of quality assurance activities and recommend process improvements.- Stay updated on industry best practices, quality standards, and emerging technologies relevant to the role. Show less - Build and maintain relationships with clients, understanding their needs and objectives.- Act as a liaison between clients and the organization, providing personalized service and support.- Identify opportunities for upselling or cross-selling products and services to clients.- Develop and implement strategies to retain existing clients and acquire new ones.- Provide financial advice and guidance to clients, helping them make informed decisions.- Monitor and manage client portfolios, ensuring compliance with regulations and internal policies.- Stay updated on market trends, industry developments, and regulatory changes to better serve clients.- Resolve client inquiries, concerns, and issues in a timely and satisfactory manner. Show less

  • Quality Analyst

    Dec 2022 - now

  • Relationship Manager

    May 2021 - Dec 2022