Deep Enrich
Vibhu Vyas
Ghaziabad, Uttar Pradesh, India
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About me
Customer Success Manager at Sprinklr
Education
Galgotias University
2012 - 2016Bachelor of Technology - BTech Electronics and Communications EngineeringActivities and Societies: Basketball team, Debate Team
International Management Institute - IMI
2018 - 2020Post Graduate Diploma in Management Business Administration and ManagementActivities and Societies: Basketball team
Kendriya Vidyalaya
2006 - 2012High School 10+2Activities and Societies: Science Project team, Basketball team, Debate team
Experience
Infosys
Aug 2016 - Feb 2018System Engineer
Jan 2017 - Feb 2018Systems Engineer Trainee
Aug 2016 - Jan 2017
Ashberry Research and Consulting (Market Litmus) Pvt. Ltd.
Jan 2019 - May 2019Research Associate Intern
HDFC Bank Limited
Apr 2019 - May 2019Summer InternProject title: Digitalization. The project required generating insights from customer satisfaction data, which was collected as part of primary research.
Hints Of Life
Mar 2020 - Jun 2020Content Writer
Salesforce
Jul 2020 - Oct 2023Customer Success Guide
Aug 2022 - Oct 2023Associate Success Guide
Jul 2020 - Aug 2022
Sprinklr
Oct 2023 - nowCustomer Success Manager
Licenses & Certifications
Ranger
Trailhead by SalesforceDouble Star Ranger
Trailhead by Salesforce
Certified Business Analytics Practitioner
Henry Harvin EducationTriple Star Ranger
Trailhead by Salesforce- View certificate
The Power of the Minimalist Entrepreneur
LinkedInJan 2024
Salesforce Certified Platform App Builder
Salesforce- View certificate
Enjoy the Journey
SprinklrOct 2023 Salesforce Certified Platform Developer I
SalesforceSept 2020- View certificate
Selling the Sprinklr Way
SprinklrOct 2023 
Take Charge of Your Time
Brand warikooAug 2022- View certificate
Tranquility by Tuesday: 9 Ways to Make Time for What Matters (Book Bite)
LinkedInJan 2024 - View certificate
Strategic Thinking
LinkedInDec 2020 - View certificate
Field Fundamentals
SprinklrOct 2023 
Acorns' Guide to Personal Finance
UdemySept 2021Customer Success | How to Actively Engage Your Customers
UdemySept 2021- View certificate
Splash: Field
SprinklrOct 2023 - View certificate
Platform Overview: How We Solve PATN
SprinklrOct 2023 Salesforce Certified Service Cloud Consultant
SalesforceMay 2021- View certificate
AMCAT Certified Business Analyst
Aspiring MindsSept 2014 
Stock Market Basics
ZerodhaAug 2021- View certificate
Proven Tips for Managing Your Time
LinkedInJan 2021 - View certificate
Getting Things Done
LinkedInJan 2021 - View certificate
Excel Skills for Business: Essentials
Macquarie UniversityJun 2020 - View certificate
Success: Value Realization
SprinklrOct 2023 - View certificate
AMCAT Certified Business Consultant
Aspiring MindsSept 2014 Salesforce Certified Advanced Administrator (SCAA)
SalesforceMay 2023
Virtual Work Ready Experience Program
ForageJul 2020- View certificate
Learning Personal Branding
LinkedInNov 2020 Salesforce Certified Einstein Analytics and Discovery Consultant
SalesforceOct 2020- View certificate
Defining and Achieving Professional Goals
LinkedInDec 2020 - View certificate
Managing Your Career as an Introvert
LinkedInJan 2021 Salesforce Certified Administrator (SCA)
SalesforceAug 2020
Fundamentals of Digital Marketing
GoogleSept 2019- View certificate
The Six Morning Habits of High Performers
LinkedInJan 2021 .webp)
Open-Access Design Virtual Experience Program
Boston Consulting Group (BCG)Jun 2020- View certificate
AMCAT Certified Proficiency in English
Aspiring MindsNov 2014 - View certificate
Introduction to Psychology
Yale UniversityMay 2020 .webp)
Certified Research Analyst
National Institute of Securities Markets (NISM)May 2019- View certificate
AMCAT Certified in English Comprehension
Aspiring MindsNov 2014 Salesforce Certified Sales Cloud Consultant
SalesforceFeb 2021- View certificate
High- Impact Business Writing
University of California, Irvine Division of Continuing EducationJun 2020
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