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Gail Schwaderer

Gail Schwaderer

Data Entry Clerk

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  • Timeline

  • About me

    Qa Manager at Mag Mutual

  • Education

    • Wayne State College

      2000 - 2002
      Computer Information Systems

    • University of Nebraska at Kearney

      2003 - 2005
      Bachelor of Science Business Administration; Management Information Systems

    • University of Nebraska at Kearney

      2002 - 2005
      Bachelor of Business Administration - BBA

      Some of the hardest working people I didn’t get straight a’s. But where im from you get the most hardworking and do the whatever it takes kind of people.

  • Experience

    • Manpower

      Jul 2002 - Oct 2002
      Data Entry Clerk

      Scanned pictures for INS and edited information Checked files for errorsPut booklets togetherWorked in the file room, filing papers

    • Kwik Stop

      Nov 2002 - Feb 2005
      Assistant Manager

      Customer ServiceCount money and make depositsPaperwork for each shiftResponsible for the training and development of new employees

    • University of Nebraska

      Feb 2005 - Dec 2005
      Technology Assistant

      Developed spreadsheets and presentations Managed an on-line class and assisted professors with computer problems Performed miscellaneous office duties such as copying, filing, and answering phones

    • Kearney Public Library

      Nov 2005 - Dec 2005
      Technology Assistant

    • Nelnet, Inc

      Jan 2006 - Nov 2007
      And Telecommunications Specialist

      Manage outbound dialing lists and inbound call routing(Concerto Dialer, CMS Supervisor, CRM, etc)Extensive experience with SoundbiteAssist with technical issues Assist with testing of new 1800 numbers and call routing to specialized queuesHandled major outages by using proper resourcesAssisted with new hire setup for computers and phonesResponsible for daily, weekly and monthly reporting of outbound dialing resultsResponsible for day to day dialing strategies

    • Nelnet

      Jan 2007 - Feb 2011
      Dialer and Telecom Analyst

      January 2006 — November 2007 .Description: Manage outbound dialing lists and inbound call routing(Concerto Dialer, CMS Supervisor, CRM, etc)Extensive experience with SoundbiteAssist with technical issues Assist with testing of new 1800 numbers and call routing to specialized queuesHandled major outages by using proper resourcesAssisted with new hire setup for computers and phonesResponsible for daily, weekly and monthly reporting of outbound dialing resultsResponsible for day to day dialing strategies See ExamplesManage outbound dialing lists and inbound call routing(Concerto Dialer, CMS Supervisor, CRM, etc)Extensive experience with SoundbiteAssist with technical issues Assist with testing of new 1800 numbers and call routing to specialized queuesHandled major outages by using proper resourcesAssisted with new hire setup for computers and phonesResponsible for daily, weekly and monthly reporting of outbound dialing resultsResponsible for day to day dialing strategies Show less

    • Xpanxion

      Oct 2010 - Jul 2021

      • Senior QA Analyst

        Nov 2013 - Jul 2021

      • Software Quality Assurance Analyst

        Oct 2010 - Jul 2021

    • MagMutual

      Jul 2021 - now
      Software QA Manager

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Gail Schwaderer
      ASTQB Certification American Software Testing Qualifications Board يوليو ٢٠١٢