Experience

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  International society for preventive oncology

  Jan 1997 - Dec 1999

  Assistant to the editor

  My primary responsibility was securing peer referees for submitted manuscripts. This was typically done by researching the topics on PubMed or suggestions from the editor, Dr. Herbert Nieburgs. In addition, I assisted in the organization and staffing of the journal's yearly meetings in Europe.

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  Cambridge healthtech institute

  Oct 1999 - Mar 2003

  Was responsible for exhibit space marketing, sales, and corporate sponsorship for scientific conferences with topics covering genomics, proteomics, bioinformatics and drug discovery. During my time, we revamped the existing marketing platform to better integrate scientific content in all of our outreach (which included direct mail, fax, and email campaigns for over 50 conferences a year). When traveling to the events, I'd meet with the exhibiting and sponsoring companies to confirm their satisfaction and ask what improvements might be made for future exhibitions. Show less

  • Exhibits Specialist

    Sept 2000 - Mar 2003

  • Conference Producer

    Oct 1999 - Sept 2000
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  Malvern panalytical

  May 2003 - Nov 2019

  Malvern Panalytical has three sales sectors: Advanced Materials, Primary Materials, and Pharma & Food. This ensures that their experts focus on people in the industries they can best serve. They strive to go beyond transactional sales and become true collaborators with your business. I managed an Inside Sales territory that spaned from New England to the Virginias and managed the Inside Sales teams of both the Advanced & Primary Materials sectors. We designed SOPs to ensure a timely response on all inquiries and team metrics were monitored with Salesforce Lightening reports and dashboards.As a fully merged company, Malvern Panalytical's customers can choose a single vendor offering instruments to measure parameters like the particle size, shape, elemental composition, and phase of their materials. They look forward to demonstrating how their instruments can benefit your lab's output and your companies profitability. Show less During the merger of Malvern and PANalytical, a new Inside Sales team was created to work with field account managers for X-ray products. In this role, I looked back to the start of my career, where I successfully founded the first Inside Sales group for Malvern Instruments. Working with the sales managers, we implemented a similar sales SOP that ensured the field team had more time to focus on their customers.Whilst learning about our XRD & XRF instruments, it was exciting to realize the amount of overlap between who uses PANalytical's X-ray systems and who uses Malvern's strong line of particle characterization tools. Show less A field sales position focusing on instrumentation suitable for pharmaceutical and biopharmaceutical research labs in MA, RI, VT, NH, and ME. While the research is always varied, the more common applications tended to be protein characterization & formulation, aggregate detection, sub-visible particle detection, reducing immunogenic risk, and determining melting points and binding affinity. All of Malvern's product groups are covered, including instruments for: dynamic light scattering, static light scattering, zeta potential, nanoparticle tracking analysis, laser diffraction, size exclusion chromatography and related detectors, particle shape analysis, chemical identification via Ramen spectroscopy, differential scanning calorimetry, isothermal titration calorimetry, resonant mass measurement, rheology, and Taylor Dispersion analysis. In conjunction with a product specialist, I organized on-site presentations and demonstrations. The day to day work is managing an SAP database; follow-ups, quotations, forecasting, and some post-sales support. Show less I was promoted to the role of Inside Sales Manager and continued daily work as an Inside Sales Specialist. The new responsibilities focused on achieving group metrics and targets, reporting results to the sales & marketing managers, conducting performance reviews, onboarding new employees, and implementing training, tools or techniques to improve group efficiency. Initially, each Inside Sales Specialist was required to cover Malvern's entire portfolio, but as we grew, there was a need for specialization. By understanding each individual's background and experience, they were assigned to the instruments and applications best suited for their skill set. Malvern's long term plan of dividing the sales team by application sectors (life science and industrial), was finally realized in 2015. The Inside Sales group followed suit at the start of 2016. I continued to manage the Life Science team and a senior Inside Sales Specialist was promoted to the manager of the Industrial team. Show less This was a new role and I was fortunate to be the first Inside Sales person for Malvern in the Americas. By collaborating with both the US and UK sales and marketing managers, we developed the position into what it is today - the first step of Malvern's approach to ensure customer satisfaction throughout the entire instrument evaluation process. The goal of the Inside Sales group at Malvern is to quickly respond to our customer's requests, discuss their applications, and identify which instruments are best suited for their needs.The group works closely with our field sales and technical specialist teams to coordinate requests for demonstrations or site visits. We occasionally travel to assist in demonstrations, tradeshows, and for training. Show less

  • Inside Sales Manager - Primary & Advanced Materials

    Jul 2019 - Nov 2019

  • Inside Sales Manager - Xray Products

    Apr 2017 - Jun 2019

  • Life Sciences Account Manager - Northeast

    Apr 2016 - Mar 2017

  • Inside Sales Manager

    Jan 2008 - Mar 2016

  • Inside Sales Specialist

    May 2003 - Dec 2007
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  Block engineering

  Dec 2019 - May 2024

  Inside sales manager

  Quantum Cascade Lasers from Block Engineering are the core technology for many chemical detection, security, oil/gas, microscopy and research applications. Block’s customers use these QCLs for research, OEM, and chemical detection applications. This global sales role involved managing existing opportunities and working with new customers to identify the optimal QCL configuration. Many of these sales were international, involving Block's global distribution network. My other responsibilities included staffing tradeshows and other workshops, designing marketing materials, export compliance, customer support and an administrator for Blocks Salesforce database. Show less

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  Thermo fisher scientific

  Jun 2024 - now

  Account manager ii, laboratory consumables

  Sales of Thermo Fisher Scientific's portfolio of Nunc and Matrix sample storage, Nalgene filtration, liquid handling (pipettes, tips, automation tips and instruments), labware and general laboratory consumables. Work with numerous channel partners and product specialists within Thermo Fisher Scientific. Customers often include Biotech, Pharmaceutical and Academic accounts in MA, NH, and ME.