Experience

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  Southeast physicians

  Apr 2007 - Jun 2012

  Executive assistant

  Managed physician’s accounts using Microsoft Office and Helath-Pac System. Created deposits for health insurance and patient checks. Analyzed patient statements for payments and collections. Met with physicians to ensure business was running efficiently. Medical data entry and processed claims insurance claims.

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  The fresh market

  Jul 2011 - Dec 2011

  Department manager

  Managed the bulk, candy, coffee, and floral departments which included ordering inventory weekly to meet the demands of local customers and also assisting customers with any questions or problem they may have

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  Cyrious software, inc.

  Oct 2012 - now

  Software consultant

  Software Consultant – Helped clients setup and maintain the program. This included setting up of parts, products, and production tracking after understanding how each business operated. Worked with clients to create custom reports using Crystal Reports software. Also created custom pricing forms and user defined field layouts using a software designer. Used Microsoft SQL to query customer database. Provided accounting training and assisted with transition process of different accounting systems.Account Manager – Managing over 30 clients which includes meeting with them 2-3 times per week to train, implement new processes, manage inventory, review financial statements, assist with coding in HTML and SQL querying.Project Manager – Worked on assigning projects to fellow consultants and followed up through completion. Meet with their clients to get scope of work and estimate billable hours. Keen focus on deadline to ensure project will be completed on agreed upon date.Senior Support Technician – Resolved both technical and non-technical issues arising from our software products. One of only two technicians that took care of all software platforms which included Control, SMS, and Cyrious Online. Control also includes the following modules: Accounting, Payroll, Credit-card processing, Avalara Online Tax service, FedEx/UPS integration, Inventory, Production Terminal. Only technician capable to assist accounting department. Show less