Tyler Nielsen

Experience

• 

  PikPok

  Aug 2015 - Feb 2016

  Game Designer

  Game and level designer for Pikpok.+ Lead user testing.+ Build complex UI systems.+ Create initial prototypes within Unity.+ Transfer ideas into finalised products within Unity.+ Convert paper prototype into digital.+ Teach other staff on best practices within Unity.

• 

  University of Tasmania

  Feb 2016 - Oct 2016

  UI Designer

  Designing multiple UI systems for upcoming titles based within the medical training industry.During my time with the University I was lucky enough to;+ Lead user testing.+ Build complex UI systems.+ Create initial prototypes within Sketch.+ Transfer ideas created within Axure into a working prototype in Sketch and Unity.+ Convert paper prototype into digital.+ Teach other staff on best practices within Sketch.

• 

  Shoelace Creative

  Mar 2016 - Dec 2017

  Co-Founder

  Blue shoelace productions is an insight into all things media. The vibrant and unique culture of Melbourne heavily influences all the we strive to create.Have a project? We can help!Find all our links bellow and let us turn your dream into a reality.- Create a unique platform for musicians to freely promote their music.- Lead the team in directing logistics of film shoots.- Create intimate designs to accompany all events.- Build relationships that will assist in future collaborative works.- Design a business strategy that will assist in the growth of the startup. Show less

• 

  Enable Development

  Nov 2016 - Mar 2017

  Head Of Production/Design

  leading this great team in building a new platform for those working and training as a disability service provider. This will revolutionize the way an entire field learns while providing growth and in depth statistics for supporting companies. + Build a rapport with potential investors.+ Lead the team in all design focused.+ Extensive use of Axure and Sketch to build complex prototypes.+ Building a project from ground up with a user centred design.+ User testing to ensure that all design choices where in constant development as the project grew.+ Teaching the team all about taking a Lean UX approach to all design stages. Show less

• 

  Nbn™ Australia

  Sept 2017 - Dec 2018

  Customer experience design Lead

  - Facilitated CX bodystorming workshops to enhance customer experience.- Conducted journey mapping across all areas of the NBN network using bestpractices in Human-Centered Design (HCD).- Advocated for customer voices to be heard throughout NBN operations.- Developed relationships with employees to foster collaboration and innovation.- Integrated design methodologies with practical design applications.- Implemented Agile and HCD principles to improve communication with endcustomers.- Managed key stakeholders across multiple technologies and projects.- Facilitated internal and external workshops to drive collaboration and problem solving.- Conducted A/B testing to evaluate technology changes and improve userexperience.*My efforts successfully rolled out and onboarded nearly 15% of Australia's population onto the FTTC network, significantly reducing demand on the customer relations team through clear and precise physical instruction manuals. Show less

• 

  Telstra Purple

  Feb 2019 - Oct 2023

  - Leader in CX, UI and UX design at Telstra Purple, focused on inclusive design practices for innovative solutions utilising mixed and virtual reality.- Provide solutions through my diverse experience, including visual storytelling, UX/UI design, 3D design, rapid prototyping, bodystorming, and workshop facilitation.- Practicing Human-Centered Design (HCD) to prioritize user needs.- Collaboration with Telstra Purple team to enhance user experiences and drive business success through innovative design.- Specialised in crafting engaging visual stories, designing seamless UX/UI interfaces, and prototyping and testing ideas.- Committed to aligning designs with client objectives and providing intuitive, user-friendly experiences.- Ensures client vision and user needs are central to every design decision through HCD principles. Show less

  • Cross Reality Team Lead | Lead Consultant

    Aug 2022 - Oct 2023

  • Lead Design Consultant

    Feb 2019 - Oct 2022
• 

  Readify

  Mar 2019 - Sept 2019

  Senior Consultant (Design)

  - Only specialised XR consultant, solely working on these engagements.- Provide solutions through my diverse experience, including visual storytelling, UX/UI design, 3D design, rapid prototyping, bodystorming, and workshop facilitation.- Practicing Human-Centered Design (HCD) to prioritize user needs.- Collaboration with Telstra Purple team to enhance user experiences and drive business success through innovative design.- Specialised in crafting engaging visual stories, designing seamless UX/UI interfaces, and prototyping and testing ideas.- Committed to aligning designs with client objectives and providing intuitive, user-friendly experiences.- Ensures client vision and user needs are central to every design decision through HCD principles. Show less

• 

  Okonomi One

  Nov 2019 - now

  Director of Product Design

  - Led a team of skilled data analysts, designers, and developers through ameticulous collaborative process.- Initiated planning and strategising phases using Miro and Figma.- Analysed market trends, user needs, and industry standards to define corefunctionalities.- Designed a sleek, intuitive, and visually appealing UI/UX for TCG enthusiasts.- Conducted wireframing, prototyping, and iterative feedback loops for designrefinement.- Utilised modern programming languages and frameworks for robust systemdevelopment.- Integrated data-driven decision-making capabilities for market insights.- Ensured rigorous testing across devices, browsers, and scenarios for seamlessuser experience.- Prioritised security with strong encryption protocols and secure paymentgateways.- Resulted in the creation of Midnight-merchant.com, a technologically advancedplatform blending tradition and innovation for P2P trading card sales.*Projected first year post launch return of $100K profits Show less

• 

  Department of Health & Human Services, Victoria

  Feb 2020 - Aug 2020

  Lead UX/UI Design . Consulting

  Assisted in the transformation of the COVID-19 government workflow and communication internally and with the Australian public.Provided key insights into EU behaviour through;- Process review- Ideation workshops- Problem framing workshops - User testing - Insight driven design recommendation-A/B Microsoft Teams testing Delivered a new robust comms channel that reduces lag time and increases transparency for EU test results and delivered training materials to assist with back to work structure. Covid-Safe Show less

• 

  Ambulance Victoria

  Jan 2021 - Jul 2021

  Lead User Experience Designer

  - Played a crucial role in transforming the government's COVID-19 workflow andcommunication internally and with the Australian public through the delivery of the CHRIS platform.- Provided valuable insights into EU behavior through process reviews, ideationworkshops, problem framing workshops, user testing, and insight-driven designrecommendations.- Conducted A/B testing on Microsoft Teams to optimize communicationchannels.Successfully delivered a new communication channel, reducing lag time andincreasing transparency for EU test results.- Created comprehensive training materials for implementing a structured back to-work framework, ensuring a safe environment during the pandemic (Covid Safe).*CHRIS is now utilised Australia wide and recently began phase two of its production now managed internally at the Alfred Hospital, this is manageable due to the design framework established. Show less

• 

  Airspeeder

  Jul 2021 - Jan 2023

  Design Team Lead . Consulting

  Airspeeder is the world's first premium manned multicopter racing series. The greatest champions, in the fastest VTOL vehicles, racing head-to-head in three dimensions. The Airspeeder Series is driving innovation and adoption in the nascent Electric Vertical Take-Off & Landing Industry through sustained competition at the highest level.- Collaborated with Airspeeder to push boundaries in electric aviation, designingdiverse systems such as race stations, flight control, HUD, and more over 1.5years.- Led intensive brainstorming sessions to refine vision for revolutionizing electricaviation.- As lead designer, crafted user-centered designs for seamless interactions andelevated experiences.- Worked with a talented team to transform designs into scalable, compliantsystems.- Successfully showcased project through live flight demo, delivering anunparalleled racing experience.- Exemplifies visionary thinking, collaborative design, and relentless dedication inshaping the future of high-speed racing and aviation innovation.Through this effort, realised the first ever Airspeeder dual flight live race around anaugmented racecourse design and developed by myself. Show less

• 

  Askable

  Apr 2024 - now

  Freelance Lead Researcher
• 

  RACV

  Aug 2024 - now

  Senior User Experience Designer