Experience

• 

  Circuit city

  Sept 2005 - Apr 2007

  Technology Sales Manager (Oct. 2006 to June 2007)Manage the Computer, Imaging, and Computer Services departments.Train and validate associates in sales techniques and services.Oversee store operations as manager on duty.Helping to transform Circuit City with a process called Generation C.Host events for Circuit City Board of Directors as needed. Senior Technology Product Specialist (Sept. 2005 to Sept. 2006)Lead the technology department in standards and sales.Trained new associates on Point of Sale computers as well as with customer interactions.

  • Technology Sales Manager

    Sept 2006 - Apr 2007

  • Senior Technology Sales Person

    Sept 2005 - Sept 2006
• 

  Circuit city

  Aug 2008 - Jan 2010

  Junior operations manager

  Junior Operations Manager (August 2008 to January 2009)Direct management of 6 to 10 associates.Maintained a Go-Get percentage higher than 95%.Responsible for Xpic rates higher than 30%.Had highest percentage for City Advantage Sales to Product Sales for three of six months.Manage customer returns and credit extensions.Manage store level website business.Manage all cash handling on a store level.

• 

  Conn's homeplus

  Mar 2009 - Jan 2010

  Lead cashier

  I'm in charge of all the money that comes into and out of Conn's Store. I process sales and credit payments as well as order supplies and control inventory.

• 

  Compusa

  Jan 2010 - Jan 2012

  General manager

  Manage a store leadership team of five members in areas of sales, operations, services, asset protection and merchandising. Lead a team of 50+ employees. Hire, train, develop and promote members of the team to further leadership roles within the company.

• 

  Sears hometown and outlet stores, inc.

  Jan 2012 - Aug 2014

  General manager

  Manage Day to Day operations of retail store. Oversee Merchandising, Loss Prevention, Engagement, and Cashiers departments at the store level.

• 

  American mensa

  Aug 2014 - now

  • Direct acquisition, retention, and engagement activities including development of programs, tools and services to meet current and future member needs with various staff and volunteers.• Direct customer service initiatives across the association to ensure strong customer, member and volunteer loyalty.• Oversee chapter infrastructure and ensure chapters and officers are supported through leadership training tools, programs, and services offered.• Oversee gifted youth department and ensure programs and benefits meet the needs of youth members and their families. • Direct non-dues revenue generation affinity programs in accordance with association policies. • Direct mail/supply room activities to meet staff needs.• Develop and provide various reports, budgets, and statistical analysis regarding various membership initiatives and strategic objectives.• Serve as staff liaison to assigned committees and various appointees as directed.• Collaborate as part of the director team on annual budgeting, strategic planning, select human resources issues, and thought leadership to achieve the organizations strategic initiatives.• Carry out supervisory responsibilities for four to five subordinate staff in accordance with American Mensa’s policies and applicable laws. Responsibilities include interviewing, hiring, and training Staff Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Staff Members; addressing complaints and resolving problems, and manages department budgets. Show less

  • Director of Membership and I.T.

    Nov 2023 - now

  • Director of Membership

    Mar 2018 - now

  • Manager of Membership and Admissions

    Aug 2014 - now