Experience

• 

  California employment development department

  Jul 1994 - Sept 1996

  Application DeveloperActed as a consultant to Tax Branch staff in the area of microcomputer systems and interfaces to the mainframe computer systems. Evaluated user needs, identify data sources and microcomputer application solutions, utilizing logic, creativity and accepted design principles. Develop detailed program specifications for standalone and multi-user microcomputer database applications. Coordinated the designed developed, testing, and implementation of varied and complex Tax Branch computer applications that supported tax programs and activities. Wrote Program and user documentation for new systems. Show less PC & LAN SupportActed as a team leader of programmers, and analysts on various Tax Branch projects, Developed personal computer databases within Tax Branch including structured systems analysis, design development, testing and documentation. Special projects included design, program, test, document and deploy PC Databases. Statistician on the Employer Information Access Project. lead developer on CRG Protest Inventory Database, project lead for Systems Analysis Development Process. Provided support in maintaining PC Inventory. Evaluated new software and hardware. Provided support for Branch's Local Area Network (LAN). Reviewed Branches PC Purchase requests for completeness and to insure they conformed to Branch PC Policy. Show less

  • Application Developer

    Feb 1995 - Sept 1996

  • PC & LAN Support

    Jul 1994 - Feb 1995
• 

  California state personnel board

  Sept 1996 - Apr 1999

  Database administrator

  Perform a variety of the most technical duties in support of the electronic case management system which includes the design, implementation and maintenance of the system. Provide technical assistance, support and training to system users; recommend, develop and implement system enhancements, changes or other identified modifications; identify and provide recommendations for resolution of system problems. Act as project manager in support of new projects including maintaining communication between division management, users and other staff. Analyze and present staff needs and recommendations; representing the team at meetings and other forums in support of user needs. Develop, test, documents and implements operating procedures; proposes, organizes and coordinates special projects in support of division electronic system needs. Show less

• 

  Department of general services

  Apr 1999 - Aug 2002

  Project Management AdvisorResponsible for managing projects and advising OTR Project Managers and team members in project management procedures. Responsibilities include; developing project charters, developing objectives, developing work breakdown structure, identifying resources, identify and schedule deliverables, schedule resources, implement project plans, monitor project status, modify project as required, and closeout project. Develop/maintain project management methodology, develop and maintain project management tools, develop studies with clients and customers. Review DGS IT project studies, FSRs, SFSs, SPRs, RFPs, PIERs, business needs and functional requirements. Provide recommendations to CIO. Develop, maintain and publish best practices and processes. Provide oversight reports to CIO. Show less Responsible for a variety of web and information technology projects and shares responsibilities for the operational support of the DGS internet, intranet and network infrastructure and maintaining network and application security. Supported internal and external workflow applications and backend web infrastructure design, administration, performance monitoring, capacity planning, and technical support. Designed, developed, implemented and supported enterprise-level web based solutions. Maintained over 23 office and division web sites and all system and data requirements they may have. Develops a variety of web and database applications using Microsoft FrontPage, Microsoft Visual InterDev and Microsoft SQL Server, in support of the DGS operations and programs. As Database Administrator for the Department of General Service, I maintained all Microsoft SQL servers and databases including performing performance monitoring, load balancing and backups. The servers hosted over sixty mission critical databases ranging from simple to extremely complex. The servers hosted our Web based applications as well as our legacy applications. In addition, I was responsible for setting the standards and coordinating activities with DBAs in other DGS offices. I assisted SQL Administrators in other offices with the resolution of database problems. Show less

  • Staff Information Systems Analyst

    Jun 2001 - Aug 2002

  • Web Application Developer

    Apr 1999 - Jul 2001
• 

  University of phoenix

  Nov 1999 - Jan 2002

  Adjunct faculty instructor

  Taught undergraduate courses: CSS/415 Introduction to Software Engineering, CSS/416 Data Design and Information Retrieval, CSS/420 Computer Architecture, WEB/350 Internet Concepts and Applications and WEB/410/420 Web Programming I & II. Developed course content according to guidelines specified in the course syllabus, including PowerPoint presentations for each class, demonstrations and testing.

• 

  Statewide egovernment initiatives office

  Aug 2002 - Oct 2003

  Staff information systems analyst

  Managed projects for the eInitiatives Office and eBusiness portal projects and components of the project. Oversaw the development of needs assessment study of California’s business community and captured vital Government to Business (G2B) information regarding business access to and use of Internet service, information regarding how the organization interact with government, receptiveness to dealing with government services via an internet format, types of services and transactions that are most important/or problematic, services improvement suggestions and alternative service delivery issues. Implemented Statewide G2B intended to serve as a single face to government and ease the burden on business in meeting numerous government requirements. The site facilitated access to many government services and information sources across state agencies by providing Internet access to government information, forms, permits, licenses and other types of material and customer services. Developed and maintained standards, procedures and documentation for web design/content and support. Project manager for the Statewide OnLine Professional Licensing application which allowed Barbers & Cosmetologists, Dental Auxiliaries, Dentists, Registered Nurses, Physicians & Surgeons, Psychologists and Security Guards to submit initial applications, renew licenses, request non-photographic duplicate licenses, and to make address changes. Provide technical and analytical leadership regarding issues such as system requirements, necessary interfaces, integration requirements, web site design strategies, software development framework and tool sets and methodologies for data transfer to end users. Provide broad spectrum of industry knowledge and understanding of technology to assist with the resolution of complex business problems and needs. Provide recommendations to Chief eInitiatives Office. Develop, maintain and publish best practices and processes. Show less

• 

  Department of general services

  Oct 2003 - Jun 2005

  Staff information systems analyst

  Serves as Project Manager or team member on DGS IT projects for the Office of Chief Information Office (OCIO). Ensure project solutions include the necessary functionality and capacity are adequately scaled to meet high performance and reliability levels, keeping current with the latest technological innovations. Managed the DGS ePortal Information Architecture Standards to establish methodology and procedures that ensure a consistent and user-friendly experience, while providing a “solution centric” focus on the content organization, presentation and navigation of all DGS web pages. Provide significant input to CIO and IT management in evaluating alternative proposals and recommending optimal solutions. Chair DGS IT Standards committee. Consult with control agencies, client agencies, private sector business clients and the various advisory councils for input. Collaborated with Governor staff to create the California Performance Review (CPR) website. Developed department wide intranet online training courses. Create various IT reports, memorandums, and documentation such as Feasibility Study Reports (FSRs), Post Implementation Evaluation Reports (PIERs), departmental IT planning reports and evaluation reports for the OCIO organization on enterprise IT topics with an emphasis on lay level readability. Reviews current and new state IT policies to ensure DGS is in compliance and makes recommendations to revise DGS policies and procedures to assure as needed to bring DGS into compliance. Advise committees, focus groups, constituent groups, state and local agency staff, and executive management to changes in IT policies and procedures. Show less

• 

  California department of public health

  Jun 2005 - Aug 2008

  Provide direct guidance to the California Department of Public Health (CDPH) Executive Management, Center Directors, CDPH Programs, business area leads and project managers regarding IT project initiation, authorization, IT procurements, project closure and reporting requirements. Ensure CDPH IT projects adhere to State Administrative Manual (SAM) and State Administrative Manual (SIMM) guidelines. Alert Executive Management to policy deviations and make recommendations for corrective actions. Implement corrective actions as directed by Executive management. Work with Executive management on CDPH high priority and high profile projects to assure successful initiation. Work directly with the Office of the State Chief Information Officer (OCIO) and DGS Procurement to resolve issues concerning CDPH IT projects and procurements. Work with directly with Executive management to develop and maintain CDPH policies and procedures regarding project initiation and authorization. Provide leadership to programs in the development of appropriate project initiation, update and closure documents such as Concept Papers, FSRs, SPRs and PIERs. Assist in the development of IT procurement documents. Manage Independent Project Oversight (IPO) and Independent Verification & Validation contracts. Show less Provide guidance for the California Department of Health Service (CDHS) during IT project initiation to ensure all Department IT projects follow policy state SAM and SIMM guidelines. Assist Programs in developing IT Project Concept papers ensure projects are appropriately planned, described, approved and initiated. Provide consultation and leadership to programs, business area leads and project managers regarding IT project initiation, authorization, update closure and reporting requirements. Work with management to develop and maintain the CDHS policies and procedures for project initiation and authorization. Provide leadership to programs in the development of appropriate project initiation, update and closure documents such as Concept Papers, FSRs, SPRs and PIERs. Chair the DHS IT FSR Project Initiation team. Act as liaison between DHS Programs and the Information Technology Support Division (ITSD) to ensure that problems are resolved. Provide expert consultation to Planning Oversight Section (POS) and Planning and Project Management Branch (PPMB) management and staff to assist in development, maintenance and continuous improvement of IT projects. Review, critique and edit project documents to assure adherence to CDHS and DOF requirements. Work with control agencies DOF and DGS to respond to and resolve IT project and procurement issues. Provide consultation and training to business area leads and project managers regarding IT project requirements definition. Participate as an instructor in project initiation and authorization training conducted by PPMB for departmental managers and staff. Show less Assist Program area with planning, and procuring technology related solutions to business issues. Coordinate and present proposals to customers, co-service providers, and management. Assist programs to produce control agency documents such as, BCPs, FSRs, SPRs, RFPs and other project documents, such as, Statements of Work. Facilitate responses to control agency requests regarding resolution of complex issues related to FSRs, SPRs, RFPs and PIERs. Respond to control agency information requests. Develop and maintains FSR guidelines for the department. Evaluate contractor proposals (e.g., RFPs, Statements of Work (SOW), etc.). Develop SOW for contractor requirements. Collaborate with customers, colleagues and other stakeholders to improve business processes and support business strategies. Assess business feasibility, costs, and benefits. Identify business opportunities to improve business processes and support critical business strategies. Consult on DHS and control agency requirement, timeframes, and policies. Analyze problems, develop issue papers and recommend solutions. Apply knowledge of Department automated systems, strategic plans, enterprise architecture, Information Technology Services Division policies, practices, and knowledge of DHS business strategic and tactical goals and objectives to assist Programs in resolving IT Project Initiation problems. Show less

  • Senior Project Manager

    Jul 2007 - Aug 2008

  • Senior Information Systems Analyst

    Jul 2006 - Jul 2007

  • Staff Information Systems Analyst

    Jun 2005 - Jul 2006
• 

  California department of general services

  Aug 2008 - Aug 2009

  Senior edp procurement manager - acquisitions specialist

  Develop solicitation documents and bid specifications for the largest and most complex information technology (IT) acquisitions that are of high legislative interest or of high financial interest. Analyze department requests by reviewing the technical specifications for completeness and accuracy, administrative requirements, quality, delivery terms, estimated costs, acceptance criteria, suppliers, etc. Conduct meetings with top management of large State agencies that include but are not limited to Directors, Deputy Directors, and agency secretaries to resolve ambiguities and problems with the development of the solicitations. Develop solicitation for bids based on feedback gathered through meetings with State agency representatives and specifications established by Procurement Division engineers. Advise state departments on the applicable IT procurement processes and applicable government codes and regulations including steps to achieve an award by meeting with top management of various large state agencies. Lead teams in various formal settings and facilitate the procurement planning phase, bidder conferences, on-site inspections, confidential discussions, and protests. Advise suppliers on the purpose for specific requirements and the various solicitation steps including submission of compliant bids, evaluation criteria award methods and protest procedures by meeting with private sector executives, including Chief Executive Officers and Chief Financial Officers. Coordinate when necessary with the State Office of the Chief Information Office on IT procurement issues. Show less

• 

  California department of public health

  Aug 2009 - now

  Senior project manager - retired

  Provide direct guidance to the California Department of Public Health (CDPH) Executive Management, Center Directors, CDPH Programs, business area leads and project managers regarding IT project initiation, authorization, IT procurements, project closure and reporting requirements. Ensure CDPH IT projects adhere to State Administrative Manual (SAM) and State Administrative Manual (SIMM) guidelines. Alert Executive Management to policy deviations and make recommendations for corrective actions. Implement corrective actions as directed by Executive management. Work with Executive management on CDPH high priority and high profile projects to assure successful initiation. Work directly with the Office of the State Chief Information Officer (OCIO) and DGS Procurement to resolve issues concerning CDPH IT projects and procurements. Work with directly with Executive management to develop and maintain CDPH policies and procedures regarding project initiation and authorization. Provide leadership to programs in the development of appropriate project initiation, update and closure documents such as Concept Papers, FSRs, SPRs and PIERs. Assist in the development of IT procurement documents. Manage Independent Project Oversight (IPO) and Independent Verification & Validation contracts. Show less