Joshua Pierre

Experience

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  The Institute for Family Health

  Jul 2013 - Aug 2013

  Summer Youth Intern

  Kept track of patient charts and organized data. Helped form schedule for doctors and nurses.

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  United & Mutually Equal

  Jan 2014 - May 2017

  Member

  Volunteer and participate in events, helping set-up and going to weekly meetings.

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  The Institute for Family Health

  Jul 2014 - Aug 2014

  Quality Improvement Intern

  I looked over patient data and organized them in specific categories using excel and epic.

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  Connections Mentoring Program

  Feb 2015 - May 2017

  Mentor

  Mentor for Western New England's Diversity Club United & Mutually Equal.

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  The Institute for Family Health

  Jul 2015 - Aug 2015

  Summer Intern

  Set up job appointment interviews, organized patient data, willingly assisted supervisor and co-workers, helped with marketing by creating a mock brochure, contacted patients about appointments, organized and edited patient charts.

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  Western New England University

  May 2016 - May 2017

  Kept track of intramural games, set up the field and brought necessary equipment - Worked with other students on campus to create a fun and comfortable environment for prospective students and parents- Guided parents and students throughout the day- Assisted with any questions or concerns about Western New England- Helped with set-up of events- Served on panel where I spoke about my experience at WNE and answered any questions students or parents had Event planning and hosting of over 1,000 students and parents visiting the school. Was a resource for parents and students guiding them and answering any questions throughout the day. Kept track and organized all files and information regarding student and parent information. Time-management, teamwork and leadership skills were necessary to do job successfully and was able to demonstrate such skills

  • Intramurals Worker

    Jan 2014 - May 2017

  • Open House Associate

    Feb 2016 - Apr 2017

  • Orientation Group Leader

    May 2016 - Jul 2016
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  Allure Marketing Group

  Oct 2017 - Nov 2017

  Corporate Trainer

  I managed several small business accounts, analyzed client accounts, marketed Verizon to potential clients, negotiated contracts with clients. Demonstrated leadership and professionalism and was given the responsibility of mentoring and training trainees. Set example for trainees on how to deal with irate customers.

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  Visiting Nurse Service of New York

  Dec 2017 - Jan 2024

  ResponsibilitiesCreates and modifies authorizations and/or orders for new and existing Members in an accurate and timely matterResearches, troubleshoots, resolves authorization and/or order processing issues and discrepanciesCompletes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emailsObtains information from internal and external sources. Processes or triages the request via our medical management information system or external sourcesCoordinates with Providers and Members regarding authorization requests and/or activitiesCommunicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issuesReviews all authorization requests for accuracy and prioritizing based on urgencyDocuments communication, actions taken and barriers in the Medical Management System as it pertains to the Members Care or request for servicesUtilizes internal and external systems to verify eligibility and Provider Information such as name, address, fax number, NPI and TAX ID.Conducts follow-up, as necessary, to ensure member satisfaction and successful delivery of serviceProtects the confidentiality of member information and adheres to company policies regarding confidentiality.Performs other duties and special projects, as assigned Show less

  • Auth coordinator

    Sept 2019 - Jan 2024

  • Service Provider

    Dec 2017 - Sept 2019
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  Hot Guys Moving

  Apr 2021 - now

  Foreman

  Led and executed efficient moving operations, ensuring safe handling of goods, team coordination, and exceptional customer service in a fast-paced, physically demanding environment.Directed moving operations, ensuring safety, efficiency, and client satisfaction in a high-paced environment.Managed a team of movers, delegating tasks effectively to maintain timelines and service standards.Oversaw the loading and unloading ensuring items were handled with care to prevent damage.Maintained cleanliness and organization of trucks, workspaces, and storage areas, adhering to company standards.Delivered exceptional customer service by addressing client inquiries, resolving issues, and ensuring a positive moving experience.Managed inventory and coordinated logistics, ensuring smooth and timely relocation processes.Routinely handled physical tasks requiring the ability to lift, move, and transport items exceeding 20 lbs.Fostered a collaborative team environment to enhance efficiency and morale during long and demanding workdays. Show less

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  General Assembly

  Mar 2024 - May 2024

  Software Enginner Fellow

  Learned and applied modern programming languages and development frameworks.Engaged in collaborative projects, demonstrating the ability to deliver under tight deadlines.Mastered agile software development methodologies, significantly improving team collaboration and project management skills.

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  Freelance

  Jun 2024 - now

  Freelance Software Developer

  As a freelance developer I have worked with clients rebuilding their current websites from a web builder and transitioning to a fully-coded website they can have more control over.