Malika Kumar

Experience

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  Mode Sathorn Hotel Managed by Siam@Siam

  Feb 2016 - May 2016

  Assistant Guest Services Officer

  - AYS (At Your Service): Answer internal and external calls.- Guest Service Agent: Assist in Check-in and Check-out guests.- Concierge: Provide information to the guests; Flights, restaurants, guide, sending or receiving guest parcels or messages, limousine service, etc.- Lobby Host Assistant (Receptionist): Check-in and check-out for guests, use the Opera, update guest data, provide information to the guests in the hotel.

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  International Pioneers School (IPS)

  Oct 2016 - Mar 2022

  Office Administrator

  - Admissions: Providing information to prospective parents/guardians, school tour, student application, documentation and entrance exam.- School Database Management: Handle students records. Furlong SchoolBase® manager: Create new student profiles, daily attendance, archive old students information, student alumni portal, handle the Regis OPEC Student Database Management, etc.- Communications: Create bonafide letters, school e-mails and phone calls, communication with external providers, communication with teachers & departments, etc.- Community Manager: Facebook & Instagram marketing, school website, creating posters for advertising school events or admissions, take part in and handle in the school promotional activities such as setting up booth at an education fair, school events, etc.- Student's Safety Administration: Preparing list in case of Fire/ any other emergency, handling student vaccination lists and communication with hospital and parents, assisting to maintain/contain bubble system in school in case of covid positive cases. Show less

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  Australian International School Bangkok

  Mar 2022 - now

  School Administration Officer (After School Activities (ASA) and ISAMs Data Management)

  - Student Data Base (iSAMS Student/ Staff Manager Module);Handling the data entry into the iSAMS system.- iSAMS Calendar ModuleHandling the updated information for parent portal and the school dashboard.- News ManagerEnter and update news in a timely manner as advised by the school management.- Registration ManagerCheck that registrations are being taken by all classes in a timely manner.- Administrative duties of the After School Activities (For Primary and Secondary)- Special Activities and ClubsManaging registration and information. Show less