Charles Mwangangi

Experience

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  Independent Electoral and Boundaries Commission

  Nov 2012 - Mar 2013

  DEPUTY REGISTRATION OFFICER

  • Deputising the Registration officer on matters and issues of Administration and Logistics.• Overseeing the operation and maintenance of BVR registration kits within the Constituency.• Patch fixing and accounts maintenance on the BVR laptops.• Monitoring the Registration process within the constituency.• Reporting to the Region Headquarters on the Registration process. • Assisting the Constituency Returning Officer in conducting candidate nominations.• Assisting the Returning officer in recruiting Election Officials within the constituency.Training election Officials on how to conduct General Elections in Kenya for the year 2013 by taking the officials through the following:-• The Election procedures, guidelines and legal framework. • Electronic Voter Identification Device (EVID) Training• The transmission of results using Electronic Results Transmitter Mobile application(ERT) Show less

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  ENI Systems Africa LTD

  Apr 2013 - Nov 2014

  IT TECHNICAL SUPPORT SPECIALIST

  Providing leadership in ENI's Information Management Practice in Central, East & West Africa region (CEWA)Tivoli Storage Manager (TSM) Central Bank of Kenya (CBK)TSM Health Check-I Was involved in running Tivoli Storage Manager Diagnostics so as to ascertain the working status of the TSM environment.Tivoli Storage Manager (TSM) United Bank of Africa (UBA Nigeria)I was involved in solving issues with Tivoli Storage manager for united Bank of Africa in Nigeria remotely using Team viewer Application.• Configured Backups to be going through the storage area network rather than the LAN due to bandwidth speeds.• Configured LAN FREE mode of back ups Show less

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  Bliss Healthcare

  Dec 2016 - Nov 2018

  ASSISTANT WAREHOUSE SUPERVISOR

  • Collecting and summarizing electronic data and paper data from all bliss optical clinics country wide (Kenya) which are 40 clinics.• Supporting clinic staff to record and manage accurate data.• Compilation of accurate, timely data for reporting.• Supporting onsite clinic training on data entry, claim approvals and member unique code generation using the company system.• Providing IT technical support to the clinic staff.

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  CORPRISK AFRICA LTD

  Feb 2019 - Jan 2022

  ICT ASSISTANT

  • Performing security audits of all the software’s, hardware and network infrastructure and Put policies, procedures and tools in place to maximise the security of staff.• Ensuring security of data, network access and backup systems-Identify and eliminate malware, viruses and any other security breaches or issues that might jeopardize the security of staff and data.• Support and maintenance of Servers and Network.• Managing telephone systems – PABX and IPPBX Systems and ensuring their steady uptime for both internal and external communication.• Providing IT office support and Training of staff.• Receiving, installing and certifying of Information Communication Technology equipment.• Configuring of new information Communication Technology equipment.• Systems maintenance-Repairing and maintaining of Information Communication Technology equipment and associated peripherals.• Ensuring effective delivery of day to day IT operations, ensuring that IT services delivered are as per business requirements.• Coordinating the identification procurement needs for the department and the preparation of departmental periodic progress reports.• Tracking vehicle locations by GPS system using Starcom fleet management system.• Maintaining register of alerts from the analysis, who has been contacted and what action has been taken.• Developing and presenting daily management reports relating to vehicle utilization and tracking monitor truck driver performance by identifying poor trends and driving behaviour through real time and weekly system reports and alerts to the clients we support(Safaricom, wananchi credit, platinum credit,co-operative bank to name a few).• Ensuring compliance and adherence of specific company regulations by drivers as per to the specific company regulations. Show less

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  DHL Africa

  Nov 2022 - Mar 2023

  ASSISTANT WAREHOUSE SUPERVISOR

  • Supervising and coordinating the activities of warehouse staff, including scheduling, training, and performance management.• Overseeing the receiving, storing, and distribution of clients products, ensuring accuracy and timeliness of all operations.• Maintaining accurate inventory records, conduct regular cycle counts and audits, and identifying opportunities for process improvements.• Ensuring compliance with safety standards and regulations, and promoting a culture of safety in the warehouse.• Collaborating with other departments to ensure seamless inventory management and effective order fulfillment.• Implementing and maintaining warehouse management systems and procedures to improve the efficiency and accuracy of operations.• Monitoring and reporting key performance indicators, such as inventory accuracy, order fulfillment, and on-time delivery.• Managing the maintenance and upkeep of warehouse equipment and facilities.• Identifying and implementing cost-saving initiatives and process improvements. Show less

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  Mombasa Cement Limited

  May 2023 - now

  ICT OFFICER

  • Carrying out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimisation, to ensure systems are running effectively (enabling easy and efficient use).• Maintaining technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for staff is available.• Assisting staff deliver their services by responding to variety of queries about technology and systems• Performing routine deployments of server hardware and software, including testing and identification of problems, contributing to the effective functioning of technology.• Installing, operating, monitoring, troubleshooting and maintaining network systems and equipment, collaboration tools and communication tools ensuring optimal services in compliance with standard operations procedures• Supporting the development of standard materials such as training documentation and web content on behalf of senior officers, ensuring staff has access to required information about IT services and products• Providing level 1, 2 and 3 technical support to staff virtually or in person, depending on the incident and availability.• Setting up hardware, installing and configuring software and drivers.• Managing all IT security options and software in computers and networks to maintain privacy and protection from attacks. Data Management and access control on all data storage solutions and systems, Users account management on all IT systems.• Performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media including conducting test restores.• Maintaining, updating and training on the IT SOPs, Policies, Manuals and User guides.• Supporting administration, implementation, and upgrading of the overall ICT environment (hardware, software, and infrastructure) according to business and technical needs. Show less