Uma Sharma

Experience

• 

  Accenture in India

  Sept 2016 - Feb 2020

  Associate Software Engineer

  IT OPERATIONS- MS OFFICE 365– Service Management: Ensuring the availability and performance of MS Office365 services, managing incidents, and resolving service-related issues.– User Support: Providing technical support to users, troubleshooting and resolving MS Office365-related queries and problems.– System Administration: Managing user accounts, permissions, and access control for MS Office365 services.– MICROSOFT CERTIFIED PROFESSIONAL, MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE

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  Uma Carton Box

  Mar 2020 - Feb 2022

  Organization Manager

  – Production Oversight:- Manage day-to-day production operations, ensuring efficiency and adherence to schedules.– Team Leadership and Safety: Provide strong leadership to production teams, fostering a positive and safety conscious work environment.

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  Pacific Global Inc.

  Mar 2022 - now

  Power BI Developer

  - Developed and maintain interactive and visually appealing reports and dashboards using Power BI.- Collaborated with business stakeholders to gather requirements and translate them into effective data visualizations.- Designing and implementing data models using Power BI Desktop, incorporating DAX expressions for advanced calculations.- Utilizing BI Query tools to extract, transform, and load (ETL) data from various sources into Power BI for analysis.- Performing data analysis to identify trends, patterns, and insights that drive business decision-making.- Optimizing and troubleshooting existing Power BI reports for performance and usability.- Worked closely with cross-functional teams to understand data requirements and provide analytical support. Show less