Emily Chan

Experience

• 

  The Salvation Army

  Jun 2016 - Aug 2017

  Head Teacher
• 

  Wish

  Feb 2021 - now

  Partner with Payroll, Global Mobility, IT, Workplace, HRBP, Legal, Compensation teamsSupport the employee lifecycle from new hire onboarding to offboarding departing employeesCoordinate daily benefits processing including enrollment, changes, claims, compliance testing, terminations, COBRA, and oversee the maintenance of employee files Act as a facilitator between employees and insurance brokers and providersParticipate in SOX compliance audits Managed Open Enrollment for 200+ US employeesAnnual compliance reporting - EEO-1, ACA Show less Manage the employee lifecycle, including new hire onboarding, I-9 processing, compensation adjustments, employment verifications and offboarding, while ensuring compliance with legal and company requirements Act as first point of contact for employees, addressing their inquiries and triaging specialized questions to relevant teams Manage the compliance training platform, NAVEX; training administration, progress tracking, reportingIntegrated Workday and NAVEX systems to enable automatic user provisioning and course assignmentMaintain the HR Confluence page, regularly reviewing ensuring all labor law posters, processes, and policies are kept up-to-date Ensure accurate payroll processing by conducting semi-monthly Workday transaction audits, validating data entry and verifying all necessary documentation has met proper approvals Hosted company-wide trainings on organizational team changes, educating managers on their associated roles and responsibilities Show less Managed the candidate lifecycle; Coordinated 2000+ interviews, debrief sessions, and processed 200+ offer letters Partnered closely with 10+ recruiters and 20+ hiring teams to provide a seamless interview processDelivered monthly reports showcasing key recruiting metrics, empowering recruiters to effectively communicate data-driven insights, impactfully tell recruitment stories, and drive decision making with hiring teams and leadership Integrated HackerRank and Okta for automatic user provisioning and single sign onCreated standardized onboarding program for the Talent Acquisition teamMentored 3 Recruiting Coordinators; led training sessions, created process guides Show less

  • People Operations Specialist

    Oct 2023 - now

  • HR Operations Coordinator

    Mar 2023 - Oct 2023

  • Recruiting Coordinator

    Feb 2021 - Feb 2023
• 

  Coldwell Banker Realty

  Mar 2023 - now

  Realtor