
Alisha Moreno
Customer Service Supervisor / Department Manager

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About me
COO ⧫ Projects, Systems, and Communications Leader ⧫ Efficiency Expert
Education

University of Nevada-Reno
2009 - 2011Communication Studies Sociology
Truckee Meadows Community College
2005 - 2007Associate of Arts General Studies
Experience

Whole Foods Market
Mar 2008 - Mar 2012Customer Service Supervisor / Department ManagerThroughout the several positions held during my time with Whole Foods, the responsibilities had a great range, but all were focused on customer satisfaction and sales: - Food production and sales- Customer service, cash handling- Hiring, training, and management of employees- Inventory management and ordering of product- Planning and designing marketing displays- Food sampling demonstrations and sales- Preparing and analyzing reports (sales, customer satisfaction, labor, inventory, etc)- Attending and marketing booths at special events- Coordinating with other departments as needed for sales and events- Opening and closing duties per departmental needs- Scheduling and staffing- Reporting to store management regarding budgets, needs, sales, and statistics Show less

Red Carpet Events & Design
Mar 2012 - Apr 2013Sales ManagerAn events planning, design, and decor company, responsible for - Creating and customizing events plans and decor- Sales of product rental and services- Create and distribute RFP's- Advising, sales, and administering of contracts and payments- Anticipating needs of each client/event requirements- Coordinating and attending trade shows and networking events- Preparing and maintaining client files and various administrative reports- Project management and budget tracking- Supervising employees and vendors- Developing and updating company marketing materials- Assisting with other teams/departments when needed Show less

Tannenbaum Alpine Event Center
Mar 2012 - Apr 2013Venue Manager & Event CoordinatorOversight of everything related to the property management, events planning, and sales: - Conducting tours, open houses, and sales meetings with potential clients- Administering contracts, deposits, and payments- Advising and creating custom event plans; planning and coordinating of events through all stages- Coordinating with outside vendors- Developing and distributing marketing materials- Designing, planning, and conducting trade shows and networking events- Developing and executing fundraising events - Preparing and interpreting reports related to sales and growth of the company- Reporting budgetary and developmental progress to investors- Supervising employees with event setup and building/property needs- Anticipating and scheduling building/property needs (ie landscaping and snow removal services)- Hiring, training, and evaluating staff- Updating and maintaining website and social media- Identifying and analyzing success of events and potential areas for revenue Show less

Lane Events Center/Lane County Fairgrounds
Aug 2014 - May 2015Sales & Events Supervisor
A Healing Space
May 2015 - Feb 2016Marketing Manager
WILDCRAFT CIDER WORKS INCORPORATED
Jan 2016 - Jun 2016Marketing Consultant
Divine Feminine Yoga
Feb 2016 - Jul 2016Programs & Event ManagerOnline Training Program Management - Customer care for all client needs - Organization & distribution of training content - Team coordination all related materials and events (online & in-person)Business Administration - Liaison with online partners & affiliates - Create & streamline company procedures - Oversee calendar and travel management Special Event Management - Securing event locations & contracts - Negotiating rates, hotel room blocks, activities, etc. - Coordination of all travel and meals - Event preparation & delegation of team responsibilities - On-site Event Coordinator Show less

PIVOT Architecture
Feb 2017 - Jun 2019Administrative Coordinator
Stretch Shapes LLC
Jun 2019 - Mar 2020Marketing Assistant & Copywriter
Design Science
Jun 2022 - nowChief Operations Officer
Licenses & Certifications

Yoga Teacher Certification
Yoga AllianceJul 2016
Honors & Awards
- Awarded to Alisha MorenoDean's List UNR Dean May 2011 Dean's List Recipient for the last 4 semesters of my academic career at UNR
Volunteer Experience
Building Permits Crew Leader
Issued by Oregon Country Fair on Sept 2017
Associated with Alisha MorenoYAC Trip Leader
Issued by Send It Foundation on Mar 2025
Associated with Alisha MorenoFellow & Camp Counselor
Issued by Project Koru on Mar 2022
Associated with Alisha MorenoReading & Math Tutor
Issued by Washoe County School District on Jan 2010
Associated with Alisha Moreno
Languages
- frFrench
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