
Rahul Mawa
Technical Support Officer

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Skills
Pre salesBusiness analysisBusiness developmentTeam managementRequirements analysisConsultingMarket researchLead generationProject managementRequirements gatheringStrategyInternational salesVendor managementAnalysisMarketing communicationsPresalesRfpCross functional team leadershipNew business developmentTender managementBidsSocial networkingChange managementAccount managementProposal writingSoftware documentationCustomer relationship managementManagementRfiEoiAbout me
* Rich experience in Account Management, Bid Management, PreSales & preparing Proposals in coordination with various Cross-Functional teams (Sales, Technical, Delivery, Partners, Finance, legal, SME's etc.) spread geographically. * Rich experience in Business Analysis, hands on experience in Requirement Gathering, Process Mapping, Stakeholder Management * Specialties: Account Management, Bid Management, Business Analysis, PreSales Support, PreSales, Stakeholder Management.
Education

St. Peter's High School
-Computers
Bharati Vidyapeeth's College of Engineering
-B.E Computer ComputersActivities and Societies: Cultural Head, Debate team, Cricket team
Experience

Mphasis
Jul 2007 - Sept 2008Technical Support OfficerI started my career with EDS as Technical Support Associate, I worked for two big clients Daimler Chrysler and BMS.Profile : Helping Corporate clients in their Technical issues, Troubleshooting and Escalating Issues.

TCR-GIVI INDIA
Oct 2008 - Mar 2010Business Development Representative• After working for 1 year on Sr. Consultant & Analyst profile in TCR GIVI India Pvt. Ltd., I was promoted for Business Development Profile.• Inside Sales, Lead Generation, Industry Database creation, Research work, CLR (Company Level Report) and ILR (Industry level Report)• Client Meetings, Business Development Meetings, Creating & Meeting Prospects.• Presentations and Demonstration about Companies Products & Services.• Achieving Sales Target

Nihilent
Jul 2010 - Jan 2012Associate ConsultantSuccessfully led direct marketing campaigns to increase awareness of Nihilent Services among multi-national companies in South Africa, Africa, Middle East, UK, US by designing, developing and implementing one-to-many marketing efforts.• Interacting with IT Director/ VP at the target company to understand their IT landscape and identify the decision makers. Thus enabling account mapping.• Booked appointments with CXO’s / CEO’s and tracked the opportunity pipeline. Several International / National realized as a result.• Involved in the complete cycle of the sales process including requirement gathering, validating, qualifying and closing.• In-depth experience in responding to RFP/RFI/EOI for different geographies.• In – depth experience in analyzing, understanding RFP/RFI/EOI and produces a streamlined, business focused and technology enabled proposal response meeting stringent timelines.• Keeping track of the industry trends, news and events.• Co-ordination with the Business Development Managers, Regional Heads in South Africa, Africa, Middle East, UK and US. • Liaison between the different stakeholders and the technical team.• Designed marketing collateral's and best practices presentations, documentation, and other Product or Solution oriented needs.• Proper understanding of market & client needs.• Updation of current market trends, new case studies, new updates in organization across globe with sales and marketing team through Intranet portal. Held workshops with all the concerned departments and gave a demonstration of the various functionalities developed.• Undertook Lead Generation & Mailing Campaigns for various countries successfully.• Involved in the first level and second level conversation with the prospects. Sharing information via collateral's and Emails, Requirements gathering, sharing NDA documents if required. • Promoting Nihilent’s Services Via calling and networking. Show less

Standard Bank Group
Feb 2012 - May 2012Business Consultant / Analyst (Nihilent Technologies Pvt. Ltd.)• Worked on Project - Leads & Campaign Management for Self Service Channels for Standard Bank of South Africa.• Meeting with Stakeholders from Personal Banking, Business Banking, Inclusive Banking.• Gathered business requirements from all the stakeholders.• Created the conceptual design for banking functionality related to Leads and Campaign Management.• Created Scenarios how leads can be generated from self service channels like ATM’s, Telephone Banking, Online Banking, Cred Devices etc.• Managed stakeholder expectations across the Banking divisions with respect to Business Analysis, Change Management and streamlined communication channels to implement new and effective means of lead generations from self service channels. Show less

Nihilent
Jun 2012 - Jan 2015Sr. PreSales Executive• In-depth experience in responding to RFP/RFI/EOI/Bids for different geographies.• Single point of contact for all relevant case profiles, documents, different formats etc.• Undertake Go to Market/pre-sales support for new solution & services.• Development of new services/solutions and enhance existing services portfolio.• Qualification/base case preparation for strategic and proactive sale initiatives.• Interlock with various internal teams to track and improve overall practice performance.• Work with the sales team in drafting responses to EOI’s, RFP and RFIs• Collaborate with global sales, consulting and technology teams as required.• Collaborate with direct sales team members to create and execute account/opportunity-specific sales strategies to win new business in a highly competitive environment.• Collaborate with legal, finance, delivery, technical teams as required. Show less
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Medshield Distribution Services (Pty) Ltd
Jul 2013 - Jul 2013Offshore Consultant (Nihilent Technologies Pvt. Ltd.)Project: RFP Evaluation Role: Offshore Consultant Work:• Complete understanding of RFP.• Prepare the bid document inventory and shared with Onsite Team.• Prepare pre – qualification checklist, as per the criteria defined in RFP and shared with Onsite Team.• Pre-qualification – Bid completeness.• Prepare consideration list for Evaluation Criteria to be derived from RFP along with the likely scoring model and shared with Onsite team.• Revising evaluation of responses through Qualitative and quantitative means and shared with Onsite team. Show less

Standard Bank Group
Oct 2013 - Oct 2014Business Consultant/Business Analyst (Nihilent Technologies Pvt. Ltd.)Currently, I am working with Standard Bank of South Africa on two different opportunities:1. Business Generation and Streamline Teller Functionality at Branch for Rest of Africa• Created Processes how Teller functionality can be streamlined and how other self-service channels like ATM’s, Mobile Branch, Agency Banking, Cash Centers, Automated Note Acceptor, Bulk Note Acceptor etc can reduce traffic at branch and reduce the work of Branch Teller.2. KYC, AML and Sanctions Screening for Rest of Africa• Migration of KYC, AML and Sanctions Screening from Branch to Compliance. Show less

Atos
Feb 2015 - Dec 2016Business ConsultantOffshore Account Manager (Deutsche Bank, UK)PreSales Support - UK, Ireland & ScotlandBid Management Support - UK, Ireland & ScotlandSales Support - UK, Ireland & ScotlandDeal Solution Support - UK, Ireland & Scotland

T-Systems International
Dec 2016 - Nov 2021• Engagement Manager/Bid Manager for T-Systems International GmbH CDM --> Complex Deal Management Team.• CDM team in T-Systems works on Complex deals (RFP, Bids) which are Multi Tower and Multi Portfolio Units (PUs).• End to End Management of Large and Complex bids from Bid Management and Solution Integration perspective for Europe region for IT services.• Create Win themes, Win Strategies, Value Propositions, Bid Tracking plans, establish Bid Team and work with Solution SMEs to create customer focused response documents in the defined time-lines.• Stakeholder Management for timely development of Bid responses.• Manage & coordinate multiple reviews including solution reviews up to senior management reviews.• Work with solution team and pricing team to commercially structure the bid to meet price to win. Show less Presales Lead:• End-to-end proposal/bid handling from initialization to submission. Assisting the Solution Architect in end-to-end pursuit ownership to drive a customer specific winnable pursuit worth up to €1-10 Mn in total value• Bid Management, working as SPOC for different Bids for Bid Tracking, Response prepration, Adding Annexures, Case Studies, Resource Requirements & Pricing Details • Played role of Bid Manager for several deals and responsibilities include end-to-end tracking of deliverables, keeping bid timeline updated, creating end-to-end document for submission, submission date and Bid delivery• Sales Support activities like working on capability presentations, pricing, management & financial reporting• SPOC for AMS knowledge repository in IndiaInside Sales Lead:• Responsible for setting up first time Inside Sales team in India, Germany and Brazil in entire T-Systems International• Mentoring the team with End-to-End Inside Sales activities, process set-up, governance and different sales cycle strategies• Achived target of 10 accounts in one year of timeline in European marketGlobal Reporting SPOC:• SPOC for reporting from T-Systems India• Responsible for covering sales pipeline details, monthly financial forecast, presales overview which contains end-to-end details for RFP/RFI/Deals• Responsible for managing knowledge management repository with T-Systems India’s different capability decks, customer presentations and other value propositions Show less
Engagement Manager/Bid Manager - Complex Deal Management
Apr 2019 - Nov 2021Presales Consultant
Dec 2016 - Mar 2019

Capgemini
Oct 2021 - Sept 2022Senior Manager - Deals and Pursuits Europe RegionSr. Manager Large Deals Europe Region Sr. Bid Manager – For Netherland region. Single point of contact for all deals coming for Netherlands region Relationship building with Netherlands stakeholders from different portfolio units Own the complete response and lead teams through bid management process – planning, organizing, monitoring (reviews, approvals, etc.) & delivering the solution Responsible for Financial/Pricing models considering all the factors (Fix/Subscription/T&M/Support, Costing) on internally developed tools Organize and chair the Solution Strategy meetings and help outline the solution with key win themes Analyze requirements, critical levers and streamline responses (solution approach, staffing, and pricing) Help teams identify the operational model, staffing model, governance structure and other key areas of response Drive the sales strategy meeting and define Winning Sales Plan Show less

Tata Consultancy Services
Sept 2022 - nowBid and Commercial Manager "Microsoft Account"▪ Bid and Commercial Manager – for Microsoft Account from TCS.▪ Managing the entire proposal response (Bid Management). Assessment of opportunity, Analysis of RFX, Development of response strategy, Commercials, Feedback & Reviews.▪ Responsible for Financial/Pricing models considering all the factors (Fixed Price/T&M/Support, Costing) on internally developed tools.▪ Create and deliver Deal Synopsis to internal & external stakeholders with high level requirement, bottleneck in the process, customer expectation, competition analysis, budget, and detail approach for the response.▪ Prepare deliverables matrix and identify inter-dependencies, develop overall bid project plan with task, milestones, review plans and submission deadline.▪ Work closely with Solution team to develop approach/solution in line with customer requirement.▪ Ensure that the win rate is maximized through the appropriate and timely engagement of sales, commercial and subject matter experts in the bid process.▪ Manage and coordinate stakeholder relationships with Sales, Marketing and Delivery organizations throughout the bid cycle.▪ Ensure consistent application of the Bid - Management Framework to all the assigned pursuits. Show less
Licenses & Certifications
- View certificate

Agile Scrum Fundamental
UdemyJun 2020 
Google Cloud Sales Credential
GoogleJun 2021
Microsoft Certified Azure Fundamental
MicrosoftFeb 2021- View certificate

Microsoft Certified: Azure Fundamentals
MicrosoftFeb 2021 - View certificate

APMP® Bid and Proposal Management Foundation 2025
APMG InternationalSept 2025 - View certificate

What Is Generative AI?
LinkedInJul 2023 - View certificate

Scrum Master Certified (SMC)
Scrum.orgMay 2021 
Microsoft Azure AI Fundamentals
MicrosoftDec 2021
Presales and Bid Management
Computer Society of IndiaSept 2013
ARIS Business Process Modelling Software Traini
Standard Bank GroupMar 2012
Languages
- enEnglish
- hiHindi
- maMarathi
- puPunjabi
- kaKashmiri
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