Pedro Orvalho

Experience

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  Vodafone

  Oct 2010 - Oct 2012

  Vodafone customer service call center

  Part of the team giving customer service for Vodafone Portugal cellphone customers.

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  S.O.I.R. - J.A.A

  Oct 2013 - Jul 2015

  Production Assistant and Project Developer

  S.O.I.R. - J.A.A is a small cultural organization engaging in developing cultural activities from theather, to video and cinema, cultural festivals and events, between other.I was part of a team engaged to film and cinema cultural activities and was a production team member for FIKE (Évora International Short Film Festival), as well as technical coordinator and video editor.Programmed and managed a small auditorium, with an average of 150 films exhibit a year.Project development, technical coordination and supervision for projects made with regional enteties. Show less

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  CTT - Correios de Portugal

  Sept 2015 - Apr 2017

  Postal and package delivery

  Collaborated effectively with a team of postal workers to ensure timely and accurate delivery of mail and packages to customers, fostering a spirit of teamwork and cooperation.Utilized strong organizational skills to efficiently sort and prioritize mail and packages for delivery routes, ensuring prompt and accurate distribution. Adapted to changing circumstances and handled unforeseen challenges, such as inclement weather or logistical issues, to ensure reliable and uninterrupted delivery services. Show less

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  Record TV

  Jul 2017 - May 2018

  Video Editor and media ingesting

  Responsible for receiving via fiber optics cable or satellite, video and media from parent company and ingesting it into the system for video editing and broadcast.Video editor for content to be aired, being in time-delay or for later broadcast.Arranging and assigning media for broadcast.

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  Le Pub

  Jun 2019 - Apr 2020

  Bartender

  My first job in the restaurant industry, I quickly became an integral part of the team, having increasing responsibilities and duties, showing trust in my capacities to deliver.Adapted quickly to high-pressure environments during busy shifts, efficiently multitasking to serve multiple customers and prioritize their needs.Developed excellent teamwork skills by collaborating closely with other staff to ensure smooth operations and exceptional customer service.Provided exceptional customer experiences by engaging with guests, creating a welcoming atmosphere, and ensuring prompt and friendly service. Show less

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  Café Fluß

  May 2020 - Sept 2020

  Bar Manager

  Managed day-to-day operations of the bar, ensuring smooth functioning and delivering exceptional customer experiences in a unique and vibrant environment.Oversaw a team of bartenders, effectively delegating tasks, providing training and guidance, and fostering a positive work atmosphere.Implemented inventory management systems to optimize stock levels, minimize wastage, and control costs, resulting in improved profitability.Implemented efficient bar workflows and systems, resulting in reduced waiting times, increased customer satisfaction, and higher sales. Show less

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  Le Pub

  Oct 2020 - Jul 2021

  Head Bartender

  Demonstrated strong problem-solving skills by effectively handling customer inquiries, complaints, and special requests, ensuring timely resolutions and customer satisfaction.Collaborated closely with the kitchen and waitstaff to create seamless coordination between food and beverage service, enhancing the overall dining experience.During the COVID-19 pandemic, took on additional responsibilities beyond bartending, including cooking, managing restaurant openings and closures, and serving as a waiter, effectively maximizing staffing levels and ensuring smooth operations despite challenging circumstances.Maintained a high level of cleanliness and hygiene standards in the bar area, ensuring compliance with health and safety regulations. Show less

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  Courtyard by Marriott

  Sept 2021 - Jan 2023

  Head Bartender

  Collaborated closely with the hotel management team to develop and implement innovative cocktail menus and promotions, tailored to meet the diverse preferences of guests.Managed inventory and stock control, optimizing purchasing decisions, minimizing waste, and ensuring a well-stocked bar to meet guest demands. Demonstrated strong leadership skills by effectively delegating tasks, managing shifts, and fostering a positive and productive work atmosphere for the bartending team.Utilized exceptional communication skills to engage with guests, understand their needs and preferences, and provide personalized recommendations and service. Show less

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  BrewDog

  Feb 2022 - Sept 2022

  Bartender

  Demonstrated effective communication skills by engaging with customers to understand their preferences, providing detailed descriptions of beer flavors and profiles, and making recommendations based on their taste preferences.Provided exceptional customer service by engaging with guests, offering recommendations, and ensuring a memorable experience centered around a wide selection of craft beers, including BrewDog's own recipes and offerings from local producers in Stockholm and central Europe. Demonstrated strong knowledge of craft beers, including their flavors, brewing techniques, and origins, allowing for engaging conversations with customers and personalized recommendations based on their preferences. Show less

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  Integrify ©

  Apr 2023 - Nov 2023

  FullStack JavaScript Developer Trainee

  Demonstrated proficiency in front-end development technologies such as TypeScript, JavaScript, CSS, HTML, React.js, Redux, and MUI, utilizing these tools to build visually appealing and user-friendly applications with exceptional functionality and user experience.Back-end development using Node.js, Express.js, Rest API, JavaScript, and TypeScript to build robust and scalable server-side applications. Acquired skills in database management with hands-on experience in working with MongoDB and PostgreSQL, ensuring efficient data storage and retrieval for web applications.Collaborated effectively with peers and mentors in a team-based learning environment, actively participating in group projects and contributing to the successful completion of web development assignments. Demonstrated problem-solving skills by identifying and resolving technical issues, debugging code, and implementing effective solutions to ensure the smooth operation of web applications. Actively engaged in continuous learning and staying updated with the latest trends and best practices in full-stack JavaScript development, maintaining a proactive approach to skill enhancement and professional growth. Show less

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  Regulars

  Mar 2024 - now

  Frontend/Fullstack Developer

  - Played a key role in designing and implementing new features aimed at improving user engagement and satisfaction, utilizing technologies such as HTML, Tailwind, Typescript, and React.- Conducted thorough testing and debugging of the web application to ensure optimal functionality and user experience, leading to improved stability and performance.- Collaborated in a dynamic development team to integrate user feedback into the continuous refinement of the application, enhancing accessibility and personalized user experiences. Show less