Ed Demeritt

Experience

• 

  Lenscrafters

  May 1992 - Mar 2001

  Retail Manager/Optician/Associate Operations Trainer
• 

  Riverside Christian Church

  Sept 2000 - Nov 2006

  Music Team Leader
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  Barnes & Noble

  Jan 2001 - Jan 2002

  Bookseller
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  Jefferson Pilot Financial

  May 2001 - Nov 2006

  Managed new product rollout process, including the development and maintenance of sales and marketing materials for fixed and variable life insurance products (presented in print and electronic mediums). Managed communications projects through all states of development and production from project inception through distribution. Coordinated compliance review for agency-submitted materials. Maintained Supply’s inventory of materials. Assisted with posting of materials to both public and internal Web sites. Show less

  • Marketing Communications Specialist

    Nov 2004 - Nov 2006

  • Disability Income Claims Examiner

    Sept 2002 - Nov 2004

  • Policy Issue Specialist

    May 2001 - Sept 2002
• 

  Lincoln Financial Distributors

  Nov 2006 - Sept 2008

  Proofreader/Editor

  Worked with all marketing teams and product lines to improve and/or ensure the quality of material across all media. Ensured that marketing materials adhered to design, editorial, compliance, and regulatory guidelines and helped others do the same. Beta tested and trained Compliance Administrators and other Editorial team members on Compliance submission process and system. Managing editor of all LFD Marketing Department-sponsored newsletters.

• 

  Delaware Investments

  Sept 2008 - Jun 2011

  Training Specialist

  Facilitated product, technical, and employee development sessions. Participated in event coordination, participant enrollment, and attendance logs through department learning management system. Evaluated current programs and recommend or update as deemed necessary. Worked closely with department managers, supervisors, and training liaisons to identify training needs. Developed user-friendly training materials for training sessions.

• 

  Iron Mountain

  Jun 2011 - Oct 2014

  Customer Response Trainer

  Coordinated and facilitated Customer Response New Hire Training program (domestically and internationally), including product, technical, customer service, and skill refresher training.Evaluated training programs and updated, as necessary.Worked closely with department managers, supervisors, quality evaluators, and subject matter experts to identify training needs. Evaluated training needs for New Customer Support, Contracts, and Sales teams and developed specific skill set training to address those needs.Wrote and revised Standard Operating Procedures, as required.Oversaw employee Mentoring Program and process.Developed user-friendly training materials for training sessions.Managed Training Sharepoint site for all training materials. Show less

• 

  Dorman Products

  Feb 2015 - Oct 2017

  Learning and Development Specialist

  Created and implemented professional and leadership development programs for over 1,100 employees located at five company locations throughout the U.S.Worked with subject matter experts to develop a robust, comprehensive warehouse training program to increase employee engagement and lower turnoverWorked with site leadership to design and implement mentoring program, incorporating developmental projects, to address skill gaps for existing and perspective frontline leaders.Developed training impact evaluation plans for leadership development and warehouse training programs. Show less

• 

  Uber

  Oct 2017 - Apr 2018

  Driver Partner
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  Hamilton County, Ohio

  Jan 2018 - now

  Create and implement professional and leadership development programs for over 4,000 employees in all County government offices, departments, and appointing authorities. Provide monthly and annual training activity reports. Supervise department staff and Adjunct Instructors.Transitioned the training program from in-person to virtual training due to the Coronavirus pandemic, including updating course materials for instructors and participants, administering the virtual platform, and producing and facilitating virtual sessions.Oversee Tuition Reimbursement program for eligible employees in all County elected offices, courts, and departments. Produce annual activity reports.Serve as Training Site Coordinator, Faculty, and Instructor for American Heart Association CPR classes; certify and re-certify CPR instructors in participating County departments. Show less

  • Human Resources Development Supervisor

    Dec 2019 - now

  • Human Resources Development Specialist

    Jan 2018 - Dec 2019
• 

  Cincinnati Arts Association

  Sept 2024 - now

  Floor Supervisor