Sonja Smith

Experience

• 

  Trius Winery at Hillebrand

  May 2010 - Nov 2012

  • Created daily operations schedule for all winery retail staff to ensure business operation standards were met• Ensured winery retail policies and procedures were followed at all times• Contributed feedback to Manager on the performance of sales staff• Provided leadership and motivation to achieve daily targets • Conducted winery tours and experiences in English and French• Shared food and wine knowledge with customers• Special Projects: Assisted in creating a Guest Satisfaction Survey, Developed the Point of Sale training manual for employees • Ensured guests’ requests, concerns and issues were addressed• Greeted guests as they arrived on property in a friendly and enthusiastic manner, maintaining the highest possible level of customer service

  • Retail Keyholder

    May 2012 - Nov 2012

  • Retail Wine Associate

    May 2011 - Apr 2012

  • Guest Relations Representative

    May 2010 - Apr 2011
• 

  Sideroad Twenty Cellars

  Mar 2013 - Dec 2014

  Marketing and Logistics Manager

  • Screened resumes to determine basic requirements including wine knowledge and sales performance• Conducted phone interviews with potential wine representatives• Administrative duties included: Reporting monthly sales commissions, compiling results of key performance indicators, monitoring and collecting accounts receivables • Trained a network of over 75 wine brokers in creating orders, website and sales training on a one-on-one basis• Maintained an e-mail list and created e-mails to promote products• Special Projects: Communicated with Senior Management and Clients on Canada’s Anti-Spam Legislation, Co-ordinated social events for Investors and Consumers Show less

• 

  Sunnybrook Health Sciences Centre

  May 2015 - Sept 2015

  Human Resources Intern

  • Involved in all aspects of the HR department from high levels of recruitment, screening applicants, panel interviews, reference checks, employment letters, occupational health workplace inspections and assisting occupational health and safety• Developed spreadsheets, updated databases and provided facilitation support of HR presentations • Attended labour, fact finding, and discipline meetings while providing input into counseling and discipline letters• Involved in the complete process of redeployment of unionized staff across three campuses including meetings, facility tours and resume counseling Show less

• 

  Stikeman Elliott LLP

  Oct 2015 - now

  • Project manages all aspects of the mid-year and year-end review process: planning timelines, compiling feedback into viEval, preparing associate committee meeting materials and drafting delivery materials including review messages and compensation memos to associates• Works closely with the Associate Directors to create job postings, screen resumes, schedule interviews with lawyers and prepares offer letters• Responsible for the onboarding and offboarding process for lawyers: communicates with various stakeholders, scheduling meetings and ensuring all relevant documents and databases are updated• Oversees the Community Involvement/Pro Bono Committee by liaising with firm members on grass roots initiatives and pro bono mandates; seeking Committee and Managing Partner approval; following up with firm members on the scope and success of initiatives; and providing reports for the quarterly partnership board meetings Show less • Supports the implementation of HRIS including: testing of system workflows, creating training materials and communications for various stakeholders• Developed the design, implementation, communications and evaluation of health and wellness initiatives and programs in line with the firm’s strategic direction• Oversaw employee and engagement programs including: Aon Best Employers Engagement Survey, Service Recognition, Staff Appreciation, Summer Student Program and Take Our Kids to Work Day Show less • Collaborated with the HR Business Partners in the recruitment and selection process by preparing job postings, screening resumes, telephone interviews, face to face interviews, conducting employment references and preparing offer letters.• Responsible for the employee onboarding and offboarding process, including preparation and delivery of new hire packages and ensuring new hire training is completed • Coordinated training sessions, RRSP seminars, and firm social events • Processed, tracked and filed HR expenses, continuing education and membership reimbursements Show less

  • Human Resources Business Partner

    Mar 2025 - now

  • Senior Talent Management Specialist

    Jan 2024 - Mar 2025

  • Talent Management Specialist

    Apr 2022 - Dec 2023

  • Associate Programs Project Coordinator

    Aug 2019 - Apr 2022

  • Human Resources Coordinator

    Mar 2017 - Aug 2019

  • Human Resources Assistant

    Jan 2016 - Feb 2017

  • Talent Management Intern

    Oct 2015 - Jan 2016