
Yvonne Chen
Designer Merchandise Intern

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About me
User Experience Designer @ SuperMicro | Design Thinking Coach, User-centered Design
Education

Savannah College of Art and Design
2016 - 2019Master of Fine Arts - MFA Service Design
Shih Chien University
2011 - 2015Bachelor of Science - BS Industrial and Product Design
The Ohio State University
2013 - 2014International Exchange Student Industrial Design
Experience

Dream Mall
Jun 2014 - Aug 2014Designer Merchandise InternWorked in Operation Division Fashion and Luxury Team of Dream Mall Kaohsiung, Taiwan.• Helped Designer Goods Division arrange business with suppliers• Assisted in collaboration between over 30 brands, including Muji, Toms, Porter International, and Montblanc

Jin's Handmade Soap Studio
Jul 2015 - May 2021Brand DesignerBrand design and marketing strategy design in start-up handmade soap studio located in Tainan, Taiwan.• Initiated quantitative and qualitative user-center research with over 50 participants.• Illustrated brand image and marketing strategy based on thorough research on target groups.

Studio Achtzehn
Jun 2017 - Aug 2017Service DesignerBusiness analysis and consulting project for local dental clinic to diagnose business model as well as find opportunities of expanding the business within five years.• Introduced new business model as well as a thorough ecosystem mapping to help client better understand business strength and opportunities of expanding business• Facilitated collaborative workshops with over 10 participants for key stakeholders to gather accurate research data

PYXERA Global
Mar 2018 - May 2018Service Designer @ SCADProResearch and development of concepts to define key success factors of global pro bono programs.• Initiated experience leading and helping others succeed with reaching deadline• 10-week rapid research and design project that mapped business stakeholders and ecosystem• Demonstrated framework along with tool kits to allow PYXERA experience success in future programs

Savannah College of Art and Design
Mar 2019 - May 2019Teaching Assistant of Service Design DepartmentAssist on leading service design senior studio class.• Consulted for 5 projects in different areas, including transportation, technology, service ecosystem etc.• Helped initiate preferable learning experience for senior students.

ASUS
Jun 2021 - May 2024Senior User Experience Designer
Jul 2022 - May 2024User Experience Designer
Jun 2021 - Jul 2022

Supermicro
Aug 2024 - nowUser Experience Designer
Licenses & Certifications

Design Thinking Coach Blue Certification
ASUSDec 2023
Honors & Awards
- Awarded to Yvonne Chen2024 Red Dot: Best of Best Red Dot Award Oct 2024 The extension of Generative AI (GAI) applications, using LLM (Large Language Models) and multimodal AI, can create an unprecedented innovative experience in PC assembly. From understanding user needs and budget to curating the ideal parts list and offering assembly tutorials, AI can act as a powerful brain that analyzes user requirements and provides the highest value in user experience.
- Awarded to Yvonne ChenSCAD Start-up Competition Finalist 2018
- Awarded to Yvonne ChenEnvironmental Design Competition Honorable Mention 2015
- Awarded to Yvonne ChenYoung Designers' Exhibition - 2015
Languages
- chChinese
- enEnglish
- taTaiwanese
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