Siddharth Garg

Experience

• 

  Axis Bank

  Jun 2008 - Jun 2013

  Assistant Manager

  ROLE & RESPONSIBILITIES/AMHandled Clearing function, entry of cheques in OCTM and returns in ICTM, clearing and suspension and regularization of outward and inward clearing zones.Managed Teller counter operation and handled cash as well as front office/voucher verification.Accepting Transfer requests, RTGS, NEFT etc. from customers and ensuring the processing of the same as per time lines.Managing operations like Account opening, Fixed deposits and Locker.Obtaining of form 15 G and 15 H.Responsible for Pins custodian, ATM/Debit card hotlising and stop payment and handling of Deliverables, Processing of GBM challans etc. Show less

• 

  Kotak Mahindra Bank

  Aug 2014 - now

  ROLE & RESPONSIBILITIES/DMPresently Handling All the Responsibilities of an Operation’s Head.Customer focussed Banking professional.Leading a team of 5-6 members,supervising the work of all branch staff such as Teller, FDO’s and sales staff.Co-ordination with customers on daily basis and solve their banking problems/complaints.Ensures compliance with banking rules and procedures and adherence to KYC guidelines and ensures good rating in Audit.Scrutinising A/c opening forms, controlling rejections, adhering to all KYC norms and checking for AML.Participated in Business development activities within the market area including special events, publicity and promotions.Ensuring Maintenance of CRL and timely execution of CSOLOPSupervising reconciliation of Lockers,cash Management, ATM reconciliation.Responsible for updating daily reports to the manager. Show less • CASA Accounts: Led the task of opening CASA (current accounts /saving accounts).• Client Relationships: Facilitated the growth of business through networking and building new client relationships.• Customer Satisfaction: Ensure customer satisfaction for repeat clientele with quality service.• Sales Opportunities / 3rd Party Products: Sourced the business in 3rd party products like Life Insurance, General Insurance, etc for the bank.• Banking Operations: Worked across Cash, Clearing and Front office operations at branch as per the requirements of the organization.• Ensure proper management of Deliverables, Processing of GBM challans, etc.• Managed high risk bank’s assets: Vault custody and Keys custody.• Daily reporting: Responsible for updating daily reports to the manager. Show less

  • Deputy Manager working as a Operation Head

    Aug 2014 - now

  • Branch Operation Head

    Aug 2014 - now