
Sydnee Zarbo
Guest Services Associate

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About me
Client Relationship Consultant IIII at U.S. Bank
Education

Maryville University of Saint Louis
2020 - 2020Bachelor of Arts - BA Communication
University of Missouri-Saint Louis
2020 - 2021Bachelor of Arts - BA Strategic Communication 3.6Bachelor of Arts - Communication with an emphasis in Strategic Communication.

St. Louis Community College
2017 - 2019Associate of Arts - AA General Transfer Stuides 3.3Associate of Arts - General Transfer Studies.
Experience

Fazoli's
Feb 2015 - Jan 2017Guest Services Associate• Maintain high standards of customer service during high-volume operations• Master a point of sale computer system for order taking• Followed protocol for safe food preparation, assembly and presentation• Took initiative to find extra tasks during low-volume operations• Handled monetary transactions quickly and accurately

Cracker Barrel
Jan 2017 - May 2017Food Server• Introduce myself in a welcoming manner• Ensure accuracy when entering orders into the point of sale system• Check on guests to ensure satisfaction with the product and overall experience• Maintain excellent time management skills• Deliver checks and collect payments

Fox C-6 School District
May 2017 - Jan 2020Site Assistant• Supervise and interact with children• Build positive relationships with caretakers and guardians • Plan lessons and activities for educational development• Tailor lessons and activities to suit the various grade levels in our care• Attend trainings such as CPR/AED and Crisis Prevention (CPI)

St. Louis Skin Solutions
Jan 2020 - Mar 2020Guest Relations Specialist• Maintain an appointment book and schedule appointments• Process transactions for products and services• Cross sell products and services based on esthetician recommendation• Assist estheticians with application of numbing cream and before-and-after photos

Neighbors Credit Union
Dec 2020 - Jun 2022Personal Finance Representative• Manage relationships by providing solutions to problems• Process auto loans, credit cards, and personal loans• Maximize profitability by cross selling products and services that align with member needs• Utilize outbound lead lists to generate membership growth• Participate in business development and marketing events• Process member requests using digital lending systems such as Meridian Link and account processing platforms such as XP2

U.S. Bank
Jul 2022 - nowClient Relationship Consultant IIII
Licenses & Certifications

Notary Public
State of MissouriFeb 2021- View certificate

SalesBuzz B2B Sales Training Program
SalesBuzz.comJun 2022 
Nationwide Multi-State Licensing System and Registry
U.S. BankJan 2023
Honors & Awards
- Awarded to Sydnee ZarboDean’s List - Dec 2018 3.7 GPA
- Awarded to Sydnee ZarboDean’s List - Jul 2018 3.7 GPA
- Awarded to Sydnee ZarboDean’s List - Dec 2017 3.6 GPA
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