Cleone Abrams

Experience

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  Stevenson School

  Jun 2013 - Aug 2014

  Camp Counselor

  • Taught ceramics and basketball classes, supported evening cultural and team-bonding activities, and led weekend backpacking trips for children ages 11-16• Supported gardening activities and after-camp care for children ages 5-10

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  AmeriCorps

  Sept 2014 - Aug 2015

  Nevada Conservation Corps - Crew Leader

  • Completed 9-month leadership and restoration skills training program• Supervised a chainsaw crew of four college graduates while ensuring safety and motivation• Met BLM and NPS environmental standards to restore an endangered ecosystem and withdraw the sage grouse from the Endangered Species Act protection

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  Stevenson School

  Jan 2015 - Mar 2015

  Outdoor Expedition Crew Leader

  • Instructed and mentored high school sophomores on technical skills, personal introspection, and team cohesiveness

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  US Army

  Sept 2015 - Aug 2023

  • Supervised 23 Soldiers to ensure they are meeting professional and administrative requirements• Received the Army Achievement Medal for planning and running a weapons qualification range before attending Basic Officer Leader Course• Received the Army Commendation Medal for management and leadership of the Brigade Human Resources team as a First Lieutenant (normally a Captain's role) and operating a Human Resources team in a simulated Tactical Operations Center training to coordinate with a Divisional element• Distinguished Honor Graduate (#1 of 32 lieutenants) from the Adjutant General School showing adaptability, critical thinking, and professionalism while learning personnel management and multiple balancing priorities Show less

  • First Lieutenant

    Jul 2019 - Aug 2023

  • Cadet

    Sept 2015 - Jun 2019
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  Safe N Sound Swimming Inc

  Oct 2015 - Jun 2016

  Swim Instructor and Camp Counselor

  • Taught individual swim skills to students ages 2-12• Facilitated after-school camp activities, including games, snacks, and tutoring

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  Ibex Outdoor Clothing

  Jun 2016 - Jan 2018

  Key Holder

  • Upheld company values of customer service by providing each guest personal service while balancing duties of a small, busy store• Completed opening/closing tasks and is responsible for at least $900 in cash every day• Developed Social Media Calendar implemented company-wide

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  Mountain Hardwear

  Jan 2018 - Apr 2018

  Retail Sales Associate

  • Assisted customers with technical outdoor apparel and equipment• Managed a customer stupport in a heavily-trafficked downtown location alongside stocking and maintenance requirements

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  Seattle Art Museum

  Jan 2018 - May 2018

  Volunteer Appreciation Soiree Coordinator

  • Coordinated all planning of the annual party with over 300 attendees, including staff, the SAM Board of Trustees, Director, and outside vendors while staying under budget• Proficient in Volgistics, event databases, communications, and financial disbursements• Learned effective volunteer recruitment strategies, online volunteer tracking databases, and non-profit operations • Created online RSVP tracking system to efficiently create bulk mailing lists• Supported the department through accessibility studies, research for an upcoming exhibit, and volunteer training preparations Show less

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  Warby Parker

  May 2018 - Jun 2019

  Sales Advisor

  • Educated customers on eyewear and the broader philanthropic purpose of the company• Actively engaged customers to build relationships, connect the company to the customer• Continually learned new protocols, technology, and capabilities with a growing company• Led a new focus on sustainability and working with city partners to increase recycling

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  Burke Museum of Natural History and Culture

  Jul 2019 - Jul 2020

  Membership Coordinator

  • Processed $15,000 of memberships in one month while planning to open a new building and doubling the membership base to 4,000 households• Oversee all membership processing and fulfillment using PatronManager and Advance• Implemented a military discount to increase accessibility and member acquisition• Developed a proposal for digital membership cards, including a three-year cost analysis, environmental impact, and communications plan• Support Advancement gala events and gift processing goals• Maintain personal engagement with members via email, phone, and mail Show less

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  Opus Agency

  Jul 2019 - Jul 2019

  Assistant Housing Coordinator

  • Provided virtual customer service to conference attendees and worked with hotel liaisons to meet booking requirements

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  University of California, Berkeley

  Jul 2020 - now

  • Oversees new, annual, loyal, and lifelong recognition programs, working closely with 6 cross-functional teams to produce events, communications, stewardship, and solicitations• Project manager for annual giving society assessment; working with stakeholders across 8 teams and universities to establish scope, plan project timeline, and gather requirements; report on key deliverables to gain buy-in as we continue towards implementation• Coordinated campaign stewardship with Gift Planning, Corporate Gifts, and Principal Gifts• Partner with Major Gift Officers for personalized stewardship events and communications• Fulfilled monthly pledge reminders in coordination with assigned fundraisers• Collaborate with marketing team for communications, design, videos; providing editorial feedback to maintain cohesive brand messaging Show less • Process and track acknowledgments for 12 campus departments through a standardized program, up to 6,000 digital and physical notes per month• Added 5 units to the program's portfolio, increasing volume over 21% and digital engagement by 31% in six months by testing new capabilities and optimizing campus communications• Manage the acknowledgment program for the campus unrestricted annual fund• Design annual and quarterly reports for campus partners• Wrote and presented an Annual Strategic Plan resulting the creation of a new full-time position to expand my team• Built email infrastructure in Salesforce Marketing Cloud to increase operational efficiency while customizing the acknowledgments to the donor• Silo donor responses to increase unit time and resources• Hire, onboard, and manage one employee and one student employee• Coordinate and facilitate an acknowledgment-focused interest group to discuss current trends, share ideas, and hear from expert partners quarterly• Collaborate with teams across the university to build a more modern report for acknowledgments aligned with campus and UC DEIBJ values• Participate in professional networks, conferences, and trainings through the Association of Donor Relations Professions, Council for Advancement and Support of Education, and Academic Impressions Show less • Coordinated gift documents and donor records to support acknowledgments from the Chancellor recognizing the largest gifts to campus ($25K and above)• Tracked, created, and mailed templated acknowledgements for five campus departments, up to 1,100 digital and physical notes per month • Created a tracking sheet for each department's acknowledgments, finding the most effective send time to engage their donors specifically• Updated database records in Advance, managed supply inventory, and supervised three student workers Show less

  • Associate Director, Donor Recognition

    Jun 2023 - now

  • Acknowledgment Programs Manager

    May 2021 - Jun 2023

  • Acknowledgment Programs Coordinator

    Jul 2020 - May 2021