Ganesh G

Ganesh G

Customer Service Executive

Followers of Ganesh G2000 followers
location of Ganesh GBengaluru, Karnataka, India

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  • Timeline

  • About me

    UK Collections Executive

  • Education

    • AIFF

      2016 - 2016
      D-License Football Coaching
    • Infant Jesus Matriculation Higher Secondary School

      2002 - 2004
      HSC High School/Secondary Certificate Programs

      High School

    • Padua High School

      1990 - 2002
      SSC
    • University of Madras

      2006 - 2009
      Bachelor of Science - BS Computer Science
  • Experience

    • HGS - Hinduja Global Solutions

      Jan 2008 - Feb 2010
      Customer Service Executive

      Working with HGSL was a great experience. I used to handle Mumbai and Maharashtra Postpaid customers. Purely email support and have to take care of inquiries, request and complaints. Have experience with escalation tickets also.

    • Sutherland

      Sept 2011 - May 2013
      Technical Support

      Worked for AT&T U-verse chat process for US customers. This was technical support and live chat support. Need to take care of ACT and CSAT.

    • Groupon

      Oct 2013 - May 2017
      Senior Customer Support Executive

      Groupon was a great place to work. Worked for UK support, email process. As a senior customer support, have experience in handling the team in the absence of Team leader.

    • PayPal

      Oct 2018 - now
      • Senior Collections Specialist

        Apr 2023 - now
      • Collections Specialist

        Jul 2021 - Mar 2023
      • Customer Solutions Specialist 2

        Oct 2018 - Jul 2021
  • Licenses & Certifications