
Keith Nutburn
SOFTWARE ENGINEER

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About me
Passionate about servicing the needs of clients and building lasting relationships. Extensive experience in Sales and leadership across Insurance, Financial Services and IT sectors.
Education

Peter Symonds College
1993 - 1995Advanced GNVQ Business Marketing And Financewith Merit.6 Grades at Distinction LevelCommunication Studies A level

Kings' School Bruton
1990 - 19938 GCSE qualifications English Literature, English Language and Maths B's or C's and 1 A in Art8 GCSE's

Nottingham Trent University
1995 - 2000BSc (Hons) Computing Systems 2:2Computing Systems BSc (Hons)Including several industrial placements in California of over a year and 1 year studying Industrial Management.
Experience

Aspect Development
Aug 1997 - Sept 1997SOFTWARE ENGINEERQuality Engineering and Performance testing Object-Relational database

Aspect Development
Jun 1998 - Sept 1998SOFTWARE ENGINEERBuilding and Testing work, as well as editing .hpp files, and converting to html format for Internet use.

I2 Technologies
Sept 1999 - Jul 2000Senior Software EngineerExperience acquired in Information Development, Quality Assurance and Development, as well as Sales and Marketing with the Supply Chain market leader.

Post Grad Diploma
Nov 2001 - Mar 2002Certified Internet WebmasterCourse including advanced Excel and Word and Website development.

BAE Systems
Mar 2002 - Dec 2002Consultant Support EngineerContract work supporting i2 Technologies database environment within BAE systems, UNIX and NT workstations, Server support.

Royal Bank of Scotland Business
Dec 2002 - Aug 2003Customer Sales AdvisorSelling and Marketing banking products to existing customers.

SPS Wellbeing (Now Jelf)
May 2004 - Jul 2006Account Manager & New Business SalesAccount Managed a portfolio of large SME clients. Dealing with day to day client queries through to meeting with clients face to face to discuss their renewals.Moved into New Business where I contacted prospective clients and sold the company's benefits to them arranging new business appointments.

Towergate Health & Protection
Jul 2006 - Jun 2021My role developed into a business development manager role where I was also managing a high performing sales and retention team. My key achievements were being directly responsible for over 2,000 SME / Corporate clients and over 6,000 Individual clients, equating to over £40m API.Continually achieved or exceeded sales and retention targets, in Corporate and Consumer clients. Always looked for ways to grow the business and generate an increased amount of revenue year on year. This included a referral system for new clients, group leaver incentives, business protection and group risk referrals and expanding client relationships to include International and Commercial insurance.Designed daily sales forecasting spreadsheet for all the sales teams as part of the new Towergate business structure.Set up and developed the team’s use of cloud-based software SharePoint, OneDrive and Microsoft Teams. Always actively involved in numerous projects to help shape the business direction and client support processes. Set up regular strategic business meetings with providers to ensure continual improvements in support and resolve any concerns. Nominated for numerous employee of the month awards. Exceeded new business sales targets every year.Involved in initiatives to drive employee engagement into health-related activities as a member of the company’s Health and Wellbeing committee. Was main editor and designer of the Health Insurance Group’s quarterly employee Newsletter since 2016, which includes a Health and Wellbeing section.Responsible for managing and developing a Team of 21 SME Account Managers plus additional support roles as well co-managing the Customer Services Team Operations.Strategic Planning - Sales plan targets implemented in a business plan to insure future growth targets are met.Proven ability to work under pressure. Show less
Head of Sales & Retention
Jul 2009 - Jun 2021Business Sales Consultant
Jul 2006 - Jul 2009

YuLife
Jul 2021 - Mar 2022Key Account ManagerI look after the Key Accounts at one of the largest Employee Benefits Brokers in the UK. My consultants have many clients ranging from SME's to larger Corporate Enterprises. I support my consultants with anything they need from training presentations, emails, phone calls, client presentations and app demos to holding strategy meetings to discuss opportunities.We focus very much on the Win Win as a business. YuLife is a win for the broker as we can be a new innovate product that adds significant value to their clients. We are a win for their clients as they can have a healthier, more motivated workforce, and in turn improve the risk of their business with lower premiums down the line and win for the employee for being rewarded for living a better and longer life.I understand how vitally important employee wellbeing is for businesses not just for their duty of care to employees but because it can affect everything from attracting or retaining staff to the overall success and performance of the business. I also appreciate the challenges brokers face daily juggling lots of information to discuss with their clients, from choice of products and providers to securing the time to have the engaging conversations with them about wellbeing. Show less

Spencer Buley Group
May 2022 - Sept 2022Head Of InsuranceSpencer Buley Group specialises in Superyacht or Luxury cruise yacht design, build, finance and insurance. Spencer Buley Group only hand selects the world’s finest in which to partner with and more importantly professionals to whom we trust and know can deliver. We look to work with forward thinking, revolutionary organisations, products or services, which are sustainable and will benefit our clients and ultimately the world. We are passionate about sustainability so it’s important to us that we represent companies who feel the same way. Show less

ESET UK
Sept 2022 - May 2025Strategic MSP Account ManagerIn an ever changing world where more and more importance is on protecting businesses from the advanced threats of cyber attacks. Being at the forefront of this technology has always been a passion of mine and it is here that the multi-award winning ESET excels. ESET is the #1 Cyber Security company in Europe. Still privately owned with over 400,000+ business owners, 115+ million users worldwide and 1billion+ protected by ESET technology it isn't hard to see why ESET stands out. If you use Google Chrome or Google Play you will be using ESET technology. ESET's sole purpose is security with its world-class technology, threat intelligence, research and development and it's proven track record. This is about making a difference in the world with a reliable, trust worthy, pure-security player with clear priorities, owned by people who care! Show less

Arctic Wolf
May 2025 - nowAccount ExecutiveEnding Cyber Risk
Licenses & Certifications

Certified ESET MSP Sales Professional
ESET UKDec 2022- View certificate

Understanding MSPs
ESET UKNov 2022 
Certified ESET B2B Sales Professional
ESET UKSept 2022
ESET Cyber Security Awareness Training Certificate
ESET UKJan 2021
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