Bob Palmer

Bob Palmer

Followers of Bob Palmer1000 followers
location of Bob PalmerRockville, Maryland, United States

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  • Timeline

  • About me

    President | Brand Building, Marketing Strategy, Staff Development

  • Education

    • Northwestern University - Kellogg School of Management

      2011 - 2011
      Brand Mastery

      An in depth study of leading brands and marketing strategy with fellow business leaders and marketing professionals.

    • Columbia University in the City of New York

      -
      Columbia Business School - Digital Marketing Customer Engagement , Social Media Planning & Analytics
    • University of Virginia

      1982 - 1986
      Psychology English

      BA Psychology

  • Experience

    • McDonald's Corporation

      Jan 2002 - Apr 2015

      Directed Marketing Strategy, and talent for nearly 5,200 locations in eight regions in the Eastern Third of the McDonald's U.S. system. Cross functional approach to reversing sales trends and customer visits boosted sales an incremental two percent and resulted in East Division savings of over $1,000,000. Strategic approach to launching new products exceeded system-wide goals and targets. Eagle Award winner 2012. Leveraged and developed marketing staff. Innovated processes to gain strategic consensus amongst major market areas and consumer segments to drive sales. Pioneered category liaison process between field and home office. Directed and managed marketing process in the Mid Atlantic area. Working with six local agencies and four regional marketing staff, led integrated marketing efforts to achieve number one status in the US system in sales and guest counts. CMO Marketing Excellence Award 2006, Best Local Integrated Marketing Plan 2007.

      • Marketing Officer East Division

        Mar 2010 - Apr 2015
      • Marketing Director East Division

        Jan 2009 - Mar 2010
      • Marketing Director Baltimore Washington Region

        Jan 2002 - Dec 2008
    • Bob Palmer Consulting, LLC

      Apr 2015 - now
      President

      Provide clients with guidance and direction on brand building, marketing strategy, and marketing staff development concepts, Facilitate hands on training and development for new and existing marketing/communications professionals. Work with restaurant, agency and consulting services to provide Quick Service Restaurant industry insights and strategic direction.

    • MME HUB

      Apr 2016 - Jan 2017
      CMO, Founding Partner

      We are MMEHUB.Over the last few years, we noticed that the worlds of marketing media and entertainment were morphing and that a lot of the work we were doing was too. So we came together to offer something a little different to our customers.What does this mean exactly and why does it matter to you?We are a boutique shop that operates at the intersection of marketing, media and entertainment. We create content based upon clear profiles of the customers and fans you want to talk to. Upfront we work with you to define the people you want to communicate with, and then conceptualize and deliver the platform(s) to help you get where you want to go.Our reach is transnational and our team polyethnic and multilingual. And we love marketing.We are MMEHUB! Show less

  • Licenses & Certifications

    • DIGITAL MARKETING: CUSTOMER ENGAGEMENT, SOCIAL MEDIA, PLANNING & ANALYTICS

      Emeritus
      Feb 2021
      View certificate certificate
  • Honors & Awards

    • Awarded to Bob Palmer
      East Division Eagle Award McDonald's Corporation Feb 2013 Recognition for the creation and implementation of the East Division Velocity plan designed to reverse negative trends in sales and guest counts. Cross functional approach resulted in boosting comp sales by a positive total of two percent and system savings of $1,000,000.
    • Awarded to Bob Palmer
      Best McCafe Plan McDonald's Corporation Jul 2008 Recognition for an outstanding integrated launch, re-hit and sustaining of McDonald's McCafe Brand. Led system wide unit movement during launch and sustaining time periods in the East Division.
    • Awarded to Bob Palmer
      Best Breakfast Plan McDonal'd's Corporation Jul 2007 Awarded Best Breakfast Plan for the East Division. Plan included Breakfast Dollar Menu which contributed to system-wide approach to breakfast value.
    • Awarded to Bob Palmer
      Best Local Integrated Marketing/Communications Plan McDonald's Corporation Jul 2007 Recognition for the most outstanding Integrated Coop Marketing plan in the East Division. Plan included Traditional and Non Traditional approaches to Media, Advertising, Public Relations, Communications, Targeted Marketing, Multi Cultural Consumers and Merchandising.
    • Awarded to Bob Palmer
      CMO Marketing Excellence Award McDonald's Corporation Jul 2006 Awarded by US Company CMO to most outstanding Regional Marketing Team.
    • Awarded to Bob Palmer
      Marketing Director of the Year McDonald's Corporation Jul 2005 Recognized as the most outstanding Marketing Director in the East Division.
  • Volunteer Experience

    • Coach

      Issued by Stoddert Soccer on Oct 2009
      Stoddert SoccerAssociated with Bob Palmer