
Bob Palmer

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About me
President | Brand Building, Marketing Strategy, Staff Development
Education

Northwestern University - Kellogg School of Management
2011 - 2011Brand MasteryAn in depth study of leading brands and marketing strategy with fellow business leaders and marketing professionals.

Columbia University in the City of New York
-Columbia Business School - Digital Marketing Customer Engagement , Social Media Planning & Analytics
University of Virginia
1982 - 1986Psychology EnglishBA Psychology
Experience

McDonald's Corporation
Jan 2002 - Apr 2015Directed Marketing Strategy, and talent for nearly 5,200 locations in eight regions in the Eastern Third of the McDonald's U.S. system. Cross functional approach to reversing sales trends and customer visits boosted sales an incremental two percent and resulted in East Division savings of over $1,000,000. Strategic approach to launching new products exceeded system-wide goals and targets. Eagle Award winner 2012. Leveraged and developed marketing staff. Innovated processes to gain strategic consensus amongst major market areas and consumer segments to drive sales. Pioneered category liaison process between field and home office. Directed and managed marketing process in the Mid Atlantic area. Working with six local agencies and four regional marketing staff, led integrated marketing efforts to achieve number one status in the US system in sales and guest counts. CMO Marketing Excellence Award 2006, Best Local Integrated Marketing Plan 2007.
Marketing Officer East Division
Mar 2010 - Apr 2015Marketing Director East Division
Jan 2009 - Mar 2010Marketing Director Baltimore Washington Region
Jan 2002 - Dec 2008

Bob Palmer Consulting, LLC
Apr 2015 - nowPresidentProvide clients with guidance and direction on brand building, marketing strategy, and marketing staff development concepts, Facilitate hands on training and development for new and existing marketing/communications professionals. Work with restaurant, agency and consulting services to provide Quick Service Restaurant industry insights and strategic direction.

MME HUB
Apr 2016 - Jan 2017CMO, Founding PartnerWe are MMEHUB.Over the last few years, we noticed that the worlds of marketing media and entertainment were morphing and that a lot of the work we were doing was too. So we came together to offer something a little different to our customers.What does this mean exactly and why does it matter to you?We are a boutique shop that operates at the intersection of marketing, media and entertainment. We create content based upon clear profiles of the customers and fans you want to talk to. Upfront we work with you to define the people you want to communicate with, and then conceptualize and deliver the platform(s) to help you get where you want to go.Our reach is transnational and our team polyethnic and multilingual. And we love marketing.We are MMEHUB! Show less
Licenses & Certifications
- View certificate

DIGITAL MARKETING: CUSTOMER ENGAGEMENT, SOCIAL MEDIA, PLANNING & ANALYTICS
EmeritusFeb 2021
Honors & Awards
- Awarded to Bob PalmerEast Division Eagle Award McDonald's Corporation Feb 2013 Recognition for the creation and implementation of the East Division Velocity plan designed to reverse negative trends in sales and guest counts. Cross functional approach resulted in boosting comp sales by a positive total of two percent and system savings of $1,000,000.
- Awarded to Bob PalmerBest McCafe Plan McDonald's Corporation Jul 2008 Recognition for an outstanding integrated launch, re-hit and sustaining of McDonald's McCafe Brand. Led system wide unit movement during launch and sustaining time periods in the East Division.
- Awarded to Bob PalmerBest Breakfast Plan McDonal'd's Corporation Jul 2007 Awarded Best Breakfast Plan for the East Division. Plan included Breakfast Dollar Menu which contributed to system-wide approach to breakfast value.
- Awarded to Bob PalmerBest Local Integrated Marketing/Communications Plan McDonald's Corporation Jul 2007 Recognition for the most outstanding Integrated Coop Marketing plan in the East Division. Plan included Traditional and Non Traditional approaches to Media, Advertising, Public Relations, Communications, Targeted Marketing, Multi Cultural Consumers and Merchandising.
- Awarded to Bob PalmerCMO Marketing Excellence Award McDonald's Corporation Jul 2006 Awarded by US Company CMO to most outstanding Regional Marketing Team.
- Awarded to Bob PalmerMarketing Director of the Year McDonald's Corporation Jul 2005 Recognized as the most outstanding Marketing Director in the East Division.
Volunteer Experience
Coach
Issued by Stoddert Soccer on Oct 2009
Associated with Bob Palmer
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