
Randall Jones

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About me
B.S in Computer Science, Cisco CCNA, CompTIA Security+, USAF veteran
Education

New Horizons Computer Learning Centers - Dallas
2019 - 2020Network Systems Administrator Professional ProgramCisco networking, IT security, and Windows Server 2016 administration

The University of Texas at Dallas
-Bachelor of Science - BS Computer ScienceCoursework in classical AI, machine learning, computer vision, embedded and real-time systems, computer architecture, digital logic design, and UNIX systems programming

Southern Careers Institute-San Antonio
2018 - 2019Welding Technology/Welder
Experience

United States Air Force
Nov 2004 - Nov 2007Deployed secure voice and data networks to support field operations as part of a rapid response communications groupMaintained, operated, installed, and troubleshot mobile satellite communication terminals, multiplexing equipment, cryptographic equipment, circuit timing equipment, and satellite radiosMonitored and maintained network quality using test equipment, including spectrum analyzers and bit error rate testersAttended multiple classes in RF theory and systems, electronics, telecommunications, networking, and systems administrationCreated and installed copper cablingDeployed various RF antennas ( (parabolic, Yagi, and omnidirectional)Accomplished site surveysTracked and inventoried approximately $12 million worth of equipmentSystem administrator for a local area network of 20 personal computersProvisioned laptops for field operationsOccasional trainer Show less
Communications Systems Electronics Maintenance
Apr 2007 - Nov 2007Deployable SATCOM Systems Technician
Nov 2004 - Mar 2007

United States Air Force
Mar 2008 - Dec 2009MILSTAR TechnicianMaintained a top-priority secure satellite communications network and the associated satellite terminal equipment for a classified mission; our customers connected to our service over fiber optic linkLed and participated in maintenance teamsDocumented and reported maintenance actionsMonitored and troubleshot the networkAcquired, used, and destroyed cryptographic materials according to schedule; COMSEC Responsible OfficerResearched MSDSs, maintained supplies, and documented use of hazardous materials Show less

Self-employed
Jun 2011 - Jun 2018Personal Computer Technician | Family Caregiver
BSN SPORTS
Feb 2020 - Mar 2020Warehouse AssociateStocked, pulled, and tracked orders using inventory control system.Worked with quality control personnel to ensure orders met or exceeded expectationsPrepared and packaged orders for shipmentFurloughed due to Covid-19

Self Employed
Mar 2020 - Aug 2020Self Employed - General LaborerBuilt fencing, decks, and porchesRepaired sidingPainted houses, decks, and porchesCleared land and brushSelf-study in preparation for CCNA certification

AmpThink
Oct 2020 - May 2021Network Systems Administration and Integration• Diagnosed and resolved customer network outages (Cisco/Meraki/Linux/Windows) using logs and Wireshark • Serviced customer network configuration change requests (Cisco/Meraki/Linux/Windows) • Provisioned bare-metal and KVM/libvirt linux servers • Installed and configured HA/clustered networking services on Linux and Windows servers • Administered in-house infrastructure (Windows server/desktop and Linux servers) • Integrated monitoring and reporting services with Jira using python and REST APIs• Configured Jira automation and ticket routing• Managed AWS EC2 instances and AWS Route 53 DNS• PostgreSQL and go/golang application tuning/debugging to improve response times of networking application software• Wrote python software against a REST API for generating customer invoices• Used python to reverse engineer a crashed application database; recovered 6700 engineering drawings• Cracked encryption (lost password) on invoice documents• SharePoint administration• Email service provider migration• Wrote internal technical documentation• 24/7 on-call NOC operations for international clients• Wrote scripts (powershell, bash, python) for automating configuration and administration Show less

Brandon Industries
Jan 2022 - nowWarehouse Associate• Pulled and packaged orders• Assembled and sandblasted products• Loaded/Unloaded trucks
Licenses & Certifications
- View certificate

CCNA
CiscoAug 2020 - View certificate

CompTIA Security+ ce Certification
CompTIAFeb 2020
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