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Mustafa ElAnsary

Mustafa ElAnsary

Consumer Care Billing & Charge Advisor

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  • Timeline

  • About me

    Certified: AWS Solution Architect | ِSenior SAP CX & FSM Consultant | Business Consultant | IT Business Analyst

  • Education

    • Information Technology Institute (ITI)

      2016 - 2017
      Post Graduate Professional Diploma SAP Enterprise Resource Planning Consulting

      Modules:• SAP FI• SAP MM• SAP CO• SAP SDIntake: 37

    • جامعة الاهرام الكندية

      2012 - 2016
      Bachelor’s Degree of Computer Science Software Engineering GPA: 3.84 | Excellent

      الأنشطة والجمعيات:Head of the Culture Committee in Student Union, Head of the Operations Team in VISION (Student Organization). Rank: Second in Software Engineering Major & Third in Computer Science Class.

  • Experience

    • Vodafone

      Apr 2015 - Jul 2015
      Consumer Care Billing & Charge Advisor

    • Vodafone

      Feb 2016 - Aug 2016

      • Second Line Technical Support Advisor

        Mar 2016 - Aug 2016

      • First Line Technical Support Advisor

        Feb 2016 - Mar 2016

    • Arete Global

      Jul 2017 - Sept 2019
      SAP Cloud CEC Consultant

      As a Functional Consultant, the primary responsibility of this role is to facilitate the implementation and support of SAP solutions and technology to enable clients to meet their business requirements and achieve the overall performance results while maintaining customer satisfaction. The project size can vary in size and scope. In this role, the Functional Consultant is supposed to have solid knowledge in specific SAP module(s), and understanding of the key integration points between these modules. عرض أقل

    • Genesis

      Jul 2020 - Aug 2021
      SAP Hybris Commerce Consultant

    • SOLEX

      May 2022 - Feb 2024
      Senior SAP Business Process Consultant (CX - FSM)

  • Licenses & Certifications

    • Certified Full Stack Developer

      One Million Arab Coders
      Feb 2019

    • SAP Customer Engagement and Commerce - Sales Executive

      SAP
      Aug 2017

    • SAP Certified Application Associate – SAP Sales Cloud 1811

      SAP
      Apr 2019
      View certificate certificate

    • IBM - Business Intelligence Specialist with Cognos Report Studio V10.2.2

      IBM
      Jan 2016

    • Solution Architect Associate

      Amazon Web Services (AWS)
      Feb 2020
      View certificate certificate

    • SAP Certified Associate - SAP Hybris Commerce Business Analyst 6.3

      SAP
      Aug 2018
      View certificate certificate

    • SAP Customer Engagement and Commerce - Presales Consultant

      SAP
      Aug 2017

    • SAP Certified Application Associate - SAP Field Service Management

      SAP
      Jan 2024
      View certificate certificate

    • Business Intelligence Analyst - Explorer Award for Students 2016

      IBM
      Jan 2016
      View certificate certificate

  • Honors & Awards

    • Awarded to Mustafa ElAnsary
      Honor Certificate Ahram Canadian University يوليو ٢٠١٦ Rank: Third on Class 2016 Faculty of Computer Science & Information Technology

  • Volunteer Experience

    • Roof Builder

      Issued by Resala Charity Organization | جمعية رسالة للأعمال الخيرية on Mar 2013
      Resala Charity Organization | جمعية رسالة للأعمال الخيريةAssociated with Mustafa ElAnsary