Rakan Gharaibeh

Rakan Gharaibeh

Telecommunication Engineer

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location of Rakan GharaibehBahrain

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  • Timeline

  • About me

    Senior Manager, Business Products & Services

  • Education

    • Jami'at Amman Al-Ahliyya

      2001 - 2006
      Bachelor of Science (B.Sc.) Telecommunication & Electronic Engineering
    • University of York

      2016 - 2017
      Senior Leadership Development Programme

      Bahrain

    • London Business School

      2021 - 2021
      Becoming Exceptional Organizational Leadership

      Activities and Societies: Becoming Exceptional Becoming Exceptional Leadership

  • Experience

    • SensorData Technologies, Inc.

      Aug 2006 - Nov 2006
      Telecommunication Engineer

      Design and implement circuit boards to initiate wireless sessions between Electromechanical devices and monitoring tools.Analyze and process data extracted from electromechanical testing unitsAssign fault-free tools to be delivered to GM & Ford automobile manufacturers

    • COMATEC - Levant

      Jan 2007 - Aug 2010
      Senior Implementation Engineer

      Ensure zero to air installation, expansion, dismantling and maintenance of 2G/3G/WiMAX (Huawei & Motorola) including civil works, power cabling, design, radio optimization, configuration of BTS & TX elements and commissioning.Enterprise links installation, configuration and commissioning including telecom sites; civil, power, design, installation, wiring, configuration, testing, commissioning, and delivery to customerManaging, supervising, and coordinating with the working teams in the field, and constant communication with upper management, customers, and end-usersWorking on Radio and Transmission technologies 2G, 3G, and WiMAX and also indoor and outdoor WiFi, microwave PDH and SDH, OSN and Metro cabinets for optical fiber. Show less

    • Zain Jordan

      Aug 2010 - Feb 2015
      Business Development & Wholesale Team Leader

      Contributing the Wholesale & B2B segment plan, revenue budget, cost models, business cases and forecast to increase revenue and profit by offering telecom solutions & technologiesLead contract negotiations of IPT, POP Collocation, IRUs, and Enterprise requirements, including, technical, commercial, legal and regulatory aspectsManaging the team by validating and monitoring all technical and commercial solutions (MPLS-L2/L3, Managed Services, Collocation service, IaaS, IPSec, Broadband, IPLC, IPT, PRI & PABX)Liaise between internal and external stakeholders to assure the success of projects and service deliveryDeveloping wholesale products, agreements, KPI's, and SLAs to meet the strategy and business plans setMonitor price changes in the markets and analyze market price trends based on market dynamicsManaging Zain Jordan POPs in Europe & Middle East from both technical and commercial sides.Direct reporting to the Director of Business Development and Wholesale in terms of financial analysis, marketing strategies and future plans, including the board of directors and CXO level on regular basis. Show less

    • Zain Bahrain

      Feb 2015 - now

      Leading and directing the department’s team to ensure the alignment with Zain’s revenue targets, performance targets, business plans, and strategy.Set and enhance the department’s overall strategy, roadmap, and positioning to maximize the revenue and reduce the cost based on short- and long-term impact.Driving the market strategy by developing and delivering business cases, monthly and yearly cost/revenue budgets, P&L for demand generation activity, vertical segment analysis, account-based marketing programs, and marketing communication campaigns.Collaborating and providing directions to the team and cross-organizational teams to enhance the product portfolio by introducing new services and tailor-made solutions.Guide, coach and approve the policies, procedures, systems, and frameworks developed by the team to enhance the daily tasks and ensure efficient and streamlined operations.Focal point of creating, managing, and continuously developing the B2B & B2G solutions and product portfolio, technically and commercially based on captured market insights, including promotions, proposals, tenders, RFPs, SLAs, agreements, costing & pricing, technical specifications, and value proposition.Implement Zain ICT strategy by creating and reviewing business cases, evaluating emerging technologies and solutions.Setting up technical and commercial discussions with other departments, contractors, vendors, and system integrators to enhance the business P&S and ICT portfolios.Assist and train the sales unit to achieve the sales targets and product strategy including presales, service delivery teams and aftersales support.Develop and create marketing campaigns for new products and offers by collaborating with MARCOM, digital channels, call center, and PR divisions.Present new products, KPIs, department performance and business cases to the CXO level within Zain Group. Show less Develop and launch new products, along with the delivery and in-life management of products technically and commercially with end-to-end lifecycle including promotions, proposals, product portfolio, SLAs, agreements, costing & pricing, technical specifications and value proposition.Set and support product lifecycle, roadmap, GTM strategy, positioning, product development, and release timelines.Managing the connectivity and fixed data product portfolio fully including MPLS/GMPLS, SD-WAN, DIA, Leased Lines, Fiber Broadband, PABX & UCaaS solutions.Managing and developing Business Mobility products and plans along with smartphone and industrial-grade devices, with roaming and international bundles.Creating and developing ICT solutions like Cybersecurity, IaaS, PaaS, Cloud accesses, WiFi, AWS, MS Azure, Oracle Cloud, VSaaS and IoT/M2M platforms.Preparing business and governmental customers’ proposals including promotions, business cases, tenders, RFPs responses, SLAs, agreements, costing & pricing models and schemes, technical specifications, and value proposition.Initiate and address operational plans, marketing campaigns, business cases, solutions cost, revenue budget, procedures, processes, P&L for demand generation activity, vertical segment analysis and account-based marketing programs.Contribute to the development of Zain Bahrain Wholesale Department through managing International Capacity, POPs, NNIs, IP Transit, IRUs, including commercial & technical agreements with International Carriers, Global IXs and OLOsDirect reporting to Zain Group B2B management in terms of product development, roadmap execution, dashboards, achievements and OpCo’s cooperation and representing Zain Bahrain’s interests in all the beforementioned aspects. Show less

      • Senior Manager Business Products & Services

        Dec 2023 - now
      • B2B Products & Services Manager

        Jan 2021 - Dec 2023
      • Enterprise Products & Services Expert

        Feb 2015 - Jan 2021
  • Licenses & Certifications

    • Risk Assessment

      Zain Jordan
      Apr 2011
    • Electrical Engineer

      نقابة المهندسين الأردنيين Jordan Engineers Association
    • Mini MBA

      HRM Global
      Nov 2012
    • BTS

      Huawei Technologies
      Mar 2008
    • Certificate of Appreciation

      INJAZ
      May 2016
    • Senior Leadership Program

      Chapel House Training and Consultancy Ltd
      Jan 2017
    • Pricing & Sales Master Class

      Simon-Kucher & Partners
      Jan 2020
    • Negotiation Skills

      BusinessEYE UK
      Aug 2013
    • 7 Habits of Highly Effective People

      FranklinCovey
      Nov 2019
    • Customer Journey Mapping

      DesignThinkers Academy
      Sept 2019
  • Volunteer Experience

    • Mentor

      Issued by Bahrain Chamber of Commerce & Industry on Nov 2015
      Bahrain Chamber of Commerce & IndustryAssociated with Rakan Gharaibeh
    • Mentor

      Issued by INJAZ Bahrain on May 2016
      INJAZ BahrainAssociated with Rakan Gharaibeh