
Palak Jhingan
Physiotherapy Trainee

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About me
User Research Analyst | MScRS, BScPT
Education
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Apeejay Stya Education (Svran Foundation)
2014 - 2016(10+2) PCB
University of Alberta
2022 - 2024Master's degree Rehabilitation Science
Pandit Deen Dayal Upadhaya Institute for the Physically Handicapped
2016 - 2021Physiotherapy Physical Therapy/Therapist
University of Delhi
2016 - 2021Bachelor's degree Physical Therapy/Therapist
Experience

Safdarjung Hospital
Nov 2018 - Dec 2018Physiotherapy TraineeClinical Rotations at the Physical Medicine and Rehabilitation Department (Physical Therapy)
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Dr. Ram Manohar Lohia Hospital(PGIMER)
Mar 2019 - Apr 2019Physiotherapy TraineeClinical Rotations at the Department of Physiotherapy

Lok Nayak Govt Hospital Delhi
Sept 2019 - Oct 2019Physiotherapy TraineeClinical Rotations at Department of Orthopaedic Physiotherapy

Kalawati Saran Children's Hospital-KSCH
Jan 2020 - Feb 2020Physiotherapy TraineeClinical Rotations at the Department of Paediatric Physiotherapy and General OPD

GB Pant Institute of Postgraduate Medical Education and Research
Mar 2021 - May 2021Intern PhysiotherapistPT Intern at GB Pant hospital ( G.I.P.M.E.R.) in the department of Neurology and Neurosurgery.

Pt. Deendayal Upadhyaya Institute For The Physically Handicapped
May 2021 - Jul 2021Intern PhysiotherapistPT Intern at Seemapuri Satellite Center, PDUIPH SCS

Safdarjung Hospital
Jul 2021 - Sept 2021Intern PhysiotherapistPT Intern at the Cardio Thoracic Vascular Surgery department, SJH

Arogya Physiotherapy And Rehab Center
Nov 2021 - Aug 2022PhysiotherapistAs a newly graduated physiotherapist at Arogya, I embraced patient-centered care, conducted thorough assessments to tailor treatment plans to each patient's needs. Communication was key, as I built rapport, listened attentively, and collaborated with healthcare professionals, patients and their families for comprehensive care. Utilizing hands-on techniques and educating patients on self-management strategies, I witnessed the tangible impact of my interventions, from restoring mobility after injury to improving daily function. Show less

University of Alberta
Nov 2022 - Apr 2024Department of Communication Sciences & Disorders (CSD)• Collaborated with the chair and faculty members to compile and analyze seven years of faculty and student productivity data for the accreditation renewal review of the department’s graduate programs by CACUP-ASLP.• Oversaw the preparation of several ethics applications, reviewed grant proposals, and facilitated training sessions for graduate students. College of Health Sciences• Facilitated interviews, discussions, and orientation sessions with 30+ patient partners for the Inter-professional Education Pathway Launch, providing insights into patient experiences with healthcare services for educational purposes.• Conducted comprehensive literature reviews on interprofessional competencies and accreditation requirements across various health science programs. Department of Physical Therapy• Reviewed 70+ patient charts for stroke inpatients at Glenrose Rehabilitation Hospital (GRH) following the transition to Connect Care, an electronic health record system.• Trained to use Connect Care.• Developed a database using RedCap, performed data analysis using SPSS and MS Excel, and presented findings to end- users: physiotherapists and managers of inpatient stroke rehabilitation at GRH.
Graduate Research Assistant
Nov 2023 - Apr 2024Research Assistant
Jul 2023 - Oct 2023Graduate Research Assistant
Nov 2022 - Oct 2023

Corona Station Physical Therapy
Nov 2023 - Dec 2023Physical Therapy AideDuring the second year of my master's program, I gained invaluable experience as a physiotherapy aide at Corona Station Physiotherapy Clinic. Here I got to learn a lot about physiotherapy practice in the Canadian context; assisting therapists with treatments and administrative tasks. In my one month there, I learned firsthand about clinic operations, patient interactions, and the importance of teamwork in delivering quality care.

LawDepot
Sept 2024 - nowUser Research AnalystPassionate about advocating for the user, I strive to bridge the gap between user needs and business objectives, ensuring that products not only meet but exceed user expectations. I specialise in analyzing user needs and motivations to inform product design and development. With a core foundation in both qualitative and quantitative research methods, I gather insights that lead to impactful solutions.
Licenses & Certifications

Physiotherapy Practice in the Canadian Healthcare System
University of AlbertaFeb 2024- View certificate

Leading in Crisis
LinkedInFeb 2021 - View certificate

Learn Emotional Intelligence, the Key Determiner of Success
LinkedInMar 2021 - View certificate

Effective Listening
LinkedInMar 2021
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