Charles Mathenge Maina

Experience

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  Mastermind Tobacco Kenya

  Dec 2006 - Jul 2007

  Accounts Executive and Supervisor

  This was Charles first job after graduation. With a training in accounts and statistics Charles'role involved supervising data entry clerks, authorizing the data on the system, appraising farmers for loans in the form of farm inputs and verifying banking details for payments of Farmers.Charles was responsible for the western tobacco growing region with frequent visits during the mass harvesting season in the area.

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  Barclays Bank of Kenya

  Aug 2007 - Dec 2017

  The premier banking preposition in Barclays is the epitome of service excellence. As a retail support and custodian in premier banking Charles was key in service maintenance as an enabler to the back office team, tellers and the premier service team.The premier back office team and the premier service team in the banking halls play a pivotal role in customer maintenance in Barclays. In the year 2016 Charles highlighted his role in the increased foreign currency income in his premier center as a custodian which led to an increase in focus for branch currency availability across the retail network. Show less The year 2011 came with a new challenge for Charles. Charles was deployed to a new branch to accelerate growth using the tested Direct sales team. He was responsible for 20 direct sales lead generators and four bank tellers. Charles was responsible for the compliance review for all new accounts, credit appraisal for all lending requests, management of branch cash flow, authorization of customer transfers and withdrawals and the overall management of branch service.In 2013 Charles was awarded the MD service award for providing leadership in the uptake of mobile banking and internet banking in his branch with an achievement of 91% activation and 76% usage. Show less As the banking sector experienced tremendous growth in Kenya between the year 2006 and 2008,Barclays bank was among the first banks to employ a massive young sales force named the Direct Sales Team. As a Compliance Coordinator in the team Charles role was to review for compliance the applications of new accounts card applications and loan applications. With the large sales force came a number of challenging realities among them the need for continuous training. Charles took up the role of training lead among his pears and was responsible for planing training schedules for the team. In the year 2010 Charles acted as the team leader to a team of 12 Compliance coordinator until the point when the sales force was redistributed to the bank's branch network. Show less

  • Premier Manager Assistant

    Oct 2016 - Dec 2017

  • Retail Support and Custodian

    Nov 2013 - Oct 2016

  • Retail Support /Compliance Coordinator - Waiyaki Way Centre

    Jan 2011 - Oct 2013

  • Compliance Coordinator-Direct Sales Team

    Aug 2007 - Dec 2010
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  Absa Bank Kenya

  Dec 2017 - Oct 2022

  Premier Relationship Manager

  Charles has been a Relationship Manager at Absa Premier Banking (Formerly Barclays Premier under Barclays Bank of Kenya) since December 2017 responsible for 300 high net worth individuals, Among them 70 industry heads and 100 directors in fast-growing SMEs sector in Kenya and over 100 middle-level managers in local corporates and multinationals. Charles has been in banking for 14 years having started out as a Compliance Coordinator in the direct sales team and rising through the ranks.As a relationship manager Charles was credited with having the highest growth in portfolios within Absa Premier in the first half of 2020 having acquired 13 new relationships comprising of 5 industry heads, 4 high net worth individuals, and 5 directors from fast-growing SMEs. Show less

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  Equity Bank Limited

  Nov 2022 - now

  Relationship Manager Supreme Business

  Charles has been in the Banking sector for over 15 years, having horned his skills as a Relationship Manager responsible for high net-worth individuals for 5 years, it was time to move to bigger and more exiting challenges. After acquiring the position of Relationship Manager Business, Charles is responsible for the overall business development agenda in the top tier Equity bank Business banking category- The Equity Supreme banking. Besides acting as the relationship manager for all large corporates and SME businesses domiciled in a Supreme Branch, The relationship manger business role gives Charles the opportunity to manage strategy applied by the branch in getting new business, expanding existing business and maintaining them. The role of Relationship Manager Business comes with 5 direct report relationship mangers in-charge of Mid-level SME business, business payments solutions, Insurance and corporate service. The people management aspects comes with opportunity and challenges. Charles has built leadership skills and natured new relationship managers while helping them in achieving shared targets. As a relationship manager in supreme Banking in the year 2023, Charles was credited with turning around the branch in the first year of engagement having achieved a 100% growth in the liability portfolio. Show less