
Caressa R.

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About me
Product Owner, Product Manager | Real Estate, Education, Banking | Product Research/Planning, Product Implementation/Testing, User Research Methods and Business Analytics
Education

Southern New Hampshire University
2020 - 2022Master of Business Administration - MBA Business Administration and Management, General
Florida International University
2014 - 2016Bachelor's degree Psychology and Gender StudiesActivities and Societies: Psi Chi, PWR Lab Research Assistant
Experience

Q-Q Research Consultants, LLC
May 2015 - Aug 2017Reviewed company operations and procedures by analyzing organization data to make recommendations on how to improve the organization, diversify business offerings, and identify business opportunities that aligned with company goals. Conducted A/B testing for 5 different educational program evaluations consisting of more than 2,000 participants.
Business Operations Analyst
Jan 2017 - Aug 2017Research Analyst
May 2015 - Jan 2017

Mater Academy Charter Middle/High School
Aug 2017 - Jun 2018Business Education TeacherDesigned and implemented a Business Management course by defining features and functionality required to increase course certification passing rates. Wrote out detailed functional specifications that included goals, use cases and requirements.

Shine Early Learning
Jan 2019 - Aug 2019Director of AnalysisA User Researcher that utilized A/B Testing and usability studies to gather feedback and report bugs to advocate for users. Reputation for creating engaging end user training that increased utilization , effective writing and verbal communication to provide data to stakeholders for effective decision-making.

CHARLES COUNTY PUBLIC SCHOOLS
Aug 2019 - Feb 2021Business Education TeacherPersonal Finance and Marketing Teacher with a proven track record of increasing class assessment scores, while cultivating and maintaining positive student-teacher relationships. Recognized for ability to implement and customized digital products to provide hybrid learning.

Saturne Signings, LLC
Feb 2021 - Jan 2024Product Owner/EntrepreneurOwns and operates a real estate notary business providing loan signing services to title companies, realtors, and mortgage professionals. Developed Product Lifecycle plan and effectively prioritized and ordered product backlog to reduce processing time by 50% and increased accuracy rate from 90% to 100%.

JPI
Jan 2023 - nowData Analysis & Visualization Consultant
Jan 2024 - nowSenior Data Analyst
Jan 2023 - Jan 2024
Licenses & Certifications
- View certificate

Process Improvement Foundations
LinkedInMay 2025 - View certificate

Facilitating Process Improvement in Teams
LinkedInMay 2025 - View certificate

Project Management for Business Process Improvement
LinkedInMay 2025 - View certificate

Certified Scrum Product Owner® (CSPO®)
Scrum AllianceJul 2022 - View certificate

Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgAug 2022 - View certificate

Research Data Management & Sharing
University of North Carolina at Chapel HillAug 2023 - View certificate

Social and Behavioral Research
CITI ProgramJul 2023
Volunteer Experience
Research Assistant
Issued by Power, Women and Relationships Psychology Lab on May 2015
Associated with Caressa R.
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