Zachary Schaumann

Zachary Schaumann

Management Trainee

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location of Zachary SchaumannOrlando, Florida, United States

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  • Timeline

  • About me

    Associate Customer Program Manager at Fortress

  • Education

    • University of Central Florida

      2019 - 2022
      Bachelor of Science - BS Business Administration and Management, General
  • Experience

    • McDonald's

      Jun 2018 - Jun 2019
      Management Trainee
    • Starbucks

      Jul 2019 - Nov 2024

      Store Managers run their store as if it belongs to them—from managing daily operations to taking responsibility for financial results. Managers are front-of-house leaders, spending time on the floor to connect with partners, customers, coach in the moment and identify ways to drive results. The role provides the opportunity to develop a team, hiring and welcoming new partners and future leaders for the store. The role of shift supervisor encompasses all responsibilities of being a barista, with additional responsibilities layered on. As a shift supervisor I'm responsible for the environment of the entire store while I am working, for co-workers and customers alike.Some key responsibilities would include:- Team Deployment- Leading Communication- Role-Modeling excellence The barista role is the most front-facing role of Starbucks and who the average person sees as a guest.Role Responsibilities include:- Hand-crafting beverages- Maintaining station cleanliness- Connecting with guests- Creating a positive environment

      • Store Manager Trainer

        Apr 2022 - Nov 2024
      • Assistant Store Manager

        Nov 2021 - Apr 2022
      • Shift Supervisor

        Sept 2020 - Dec 2021
      • Barista

        Jul 2019 - Sept 2020
    • Fortress Information Security

      Nov 2024 - now
      Associate Customer Program Manager
  • Licenses & Certifications

    • (ISC)² Candidate

      (ISC)²
      Mar 2023
    • Excel: Advanced Formatting Techniques (365/2019)

      LinkedIn
      May 2021
      View certificate certificate
    • Business Analytics: Understanding and Using Confidence Intervals

      LinkedIn
      Jun 2021
      View certificate certificate