Hillary Ikoha

Experience

• 

  MUDETE TEA FACTORY

  Mar 2011 - May 2011

  Maintenance Technician

  -Maintaining a comprehensive preventive maintenance schedule for the entire factory unit.-Diagnosing faults and ensuring timely repairs of factory machinery and equipment.-Requisitioning and verifying of quality spares ordered.-Timely scheduling of statutory maintenance and repairs of both steam boilers and diesel generators.-Installation and commissioning of new machinery.

• 

  ENDEAVOUR AFRICA GOUP

  Sept 2011 - Jun 2014

  Field Technician

  -Install, configure and program IP and Analogue CCTV cameras (including DVRs and NVRs), Access Control Systems, Intruder Alarm Systems, Perimeter Systems (Electric Fencing) and other security systems.-Integrate CCTV Cameras, Access Control Systems and other security systems through service installation and software deployment.-Undertake and coordinate site surveys to determine security and technical requirements, including preparing detailed plans/schematics and make recommendations for appropriate system solutions.-Responsible for maintenance and servicing of the equipment. Show less

• 

  NCR Corporation

  Jul 2014 - now

  Customer Service Engineer

  -Responsible for the testing, commissioning and after sales service for Atm machines.-Responsible for attending to customer service, maintenance and troubleshooting requests.-Inspect, operate or test defective parts/equipment to diagnose machine malfunction, test functionality and integrity of products using Windows based software performing basic functionality checks in order to avoid user error.-Responsible for following all safety practice at site and abide to all rules and regulations set by the company.-Remain externally focussed and maintain cordial behaviour with the customers and colleagues. Show less