
Sajju Joy
Team Leader

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About me
Insightful experience of 13yrs in Operations. Demonstrated ability to quickly learn organizational processes, workflow, policies and procedures of the company. Deftness in handling overall functioning of processes & implementing processes in line with the pre-set guidelines. Proven track record of managing processes and streamlining workflow & creating an environment of team work to enhance productivity innovatively. Proficient in leading and managing the teams for successful operations of the process. Experience of developing procedures, service standards for business excellence. Ensuring that the process surpasses achievement of delivery & service quality norms for all valuable Clients
Education

Vivek Education Societys Arts & Commerce College Siddharth Nagar Goregaon West Mumbai 400 062
-HSC
Thakur Institute of Management Studies and Research
2009 - 2012Master's degree Marketing/Marketing Management, General
Experience

First Advantage
Jan 2005 - Jun 2012Team Leader
Financial Planning Standards Board Ltd.
Jun 2012 - Aug 2021Engagement Execution CoordinatorInsightful experience of 18 years in Operations. Demonstrated ability to quickly learn organizational processes, workflow, policies and procedures of the company. Deftness in handling overall functioning of processes & implementing the same in line with the pre-set guidelines. Proven track record of managing processes and streamlining workflow & creating an environment of team work to enhance productivity innovatively. Proficient in leading and managing the teams for successful operations of the process. Experience of developing procedures, service standards for business excellence. Ensuring that the process surpasses achievement of delivery & service quality norms for all valuable Clients. Enthusiastic and analytical data analyst. Show less

FPSB India
Jun 2022 - nowManager -Operations at Financial Planning Standards Board India
Licenses & Certifications

Advanced Excel Certification
Bizwiz.co.inSept 2021
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