
Pawel Duszczyk
Inspector/Specialist in Credit Administration

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About me
Manager, Performance Services at HSBC
Education

State College of Shorthand Foreign Languages in Warsaw
2003 - 2003BSCourse in Accountancy in 1st and 2nd Degree

Szkoła Główna Gospodarstwa Wiejskiego w Warszawie
2006 - 2007Postgraduate Studies, Finanace and Banking Finance & BankingPost-graduate studies leading to certification as Certified Banking Official in accordance with Polish Bank Association Standard and Foundation Certificate in Banking issued by European Central Bank.

Szkoła Główna Gospodarstwa Wiejskiego w Warszawie
2012 - 2013Postgaduate Studies DatabasesMS SQL (incl administration, coding and Integration, Analisys and Reporting Services), Oracle (incl coding and administration), GIS.

Uniwersytet Kardynała Stefana Wyszyńskiego w Warszawie
2000 - 2005Master of Arts Logic
Experience

BNP Paribas
Oct 2006 - Jul 2008Inspector/Specialist in Credit AdministrationRespected member of team of specialists responsible for preparation of contracts for credits and legal insurance contracts with enclosures for business clients of Retail Banking. Actively participated in creating instructions and internal procedures for the bank, training and introducing new employees to the Department work, main responsibilities and procedures. January 2008-April 2008 – delegated to work in the Credit Department in Commercial Banking with key goal of training and introducing new employees to the department work, main responsibilities and procedures, formal and legal control of credit documentation prepared by other members of the Department personnel in order to ensure high quality and timely delivery. Show less

HSBC
Jul 2008 - nowDriving bank-wide Financial Crime Risk remediation projects (including but not limited to Operational Effectiveness Exercise and Enterprise Wide Risk Assessment - an annual exercise focusing on compliance with critical financial crime related policies as well as embedding of HSBC Group standards).Lead team of Workstream Leads from various Businesses and Functions in implementation of Operational Effectiveness requirements by taking ownership for country plan execution and key deliverables. Stepped up to directly lead under-resourced workstreams ensuring timely delivery of key artifacts. Managed key stakeholders (including but not limited to CEO, CRO, COO and Head of FCC) by frequent and transparent communication - proposed an exchange session in order to get feedback, enhance programme governance and learn from journey to date.Managed programme governance and resources by taking direct ownership of programme steering committee, ensured key deliverables are of high standards by implementation of country - wide review panel.Led country - wide Conduct Enhancement initiative following local Regulator call to action.Act as Country Champion for Enterprise Wide Risk Assessment providing direction to contributing assessment units and driving country progress. Show less In-country business lead for Commercial Banking for regulatory programmes including FATCA and CRS: shared knowledge and best practices within New Zealand and acted as a subject matter expert on business application of FATCA (classification and reporting) and CRS (classification).Supporting business by providing analysis and MI reports. Active support for sales staff in daily duties. Working close with Head of Business Management, Commercial Banking in developing&protecting business, managing balance sheet and performance management.Acted as a Conduct subject matter expert and LoB Champion, provided advice and led conduct cultural shift within Commercial Banking in New Zealand which helped to include customer conduct consideration is decisioning processes. Show less Integral part of a small team (Country CEO and Head of Commercial Banking, CFO, Marketing, Regional Strategy & Planning team) in HSBC Poland working on defining mid-term strategy for Commercial Banking utilizing external and internal data sources.Gathered, processed and analysed data, managed project milestones, contributed to Senior Managers reviews which led to the re-definition of Commercial Banking strategy in Poland.Country business lead and key contributor in assessment and implementation of RoE Calculator - a strategic tool to measure relationship profitability - gathered business and technical requirements, managed work of small cross-regional team, coordinated build and deployment, provided support to front line users post deployment. Show less
Manager, Performance Services
Oct 2021 - nowRemediation Consultant
Jul 2017 - Jan 2022Implementation Manager
Oct 2015 - Jul 2017Business Analitics and Implementation Manager
Feb 2015 - Oct 2015Implementation Manager
Oct 2013 - Feb 2015Business Analitics and Implementation Manager
Apr 2010 - Oct 2013Credit Documentation Officer
Jul 2008 - Mar 2010
Licenses & Certifications
- View certificate

Professional Scrum Master I (PSM I)
Scrum.orgMar 2020 
Foundation of Servant Leadership certificate
Greenleaf Center for Servant LeadershipJan 2025
The European Foundation Certificate in Banking
EBTN - The European Banking & Financial Services Training AssociationFeb 2008
Lean Six Sigma Green Belt
International Association for Six Sigma CertificationAug 2022
Certified Bank Employee
Polish Bank AssociationSept 2008- View certificate

AgilePM® Practitioner
APMG InternationalAug 2020 
Independent Bank Employee
Polish Bank AssociationNov 2007
Languages
- enEnglish
- poPolish
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