Corrina C. Noel

Experience

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  Nationwide

  Sept 2012 - Aug 2016

  I managed a $9.6 million Claim Reserve Account. I handled Total Loss Auto case management from beginning to end regarding specifications such as, but not limited to:Personal Auto Policy Coverage detail, Initial contact with policyholders, claimants and attorneys, Rental Reimbursement management accounts, Total Loss inspection via Field Adjuster detail, Material Damage Estimate reviews, Settlement and Negotiation Planning, Distribution of Settlement and Vehicle Salvage Management. I work closely with several departments, including:SubrogationSpecial Investigation UnitCommercial PropertyState specific DMV'sI also serve as the vendor Liaison for Enterprise Rent A Car and numerous towing and storage companies country wide. Show less Nationwide has come a long way since they first started doing business in 1926. As they've grown from an automobile insurance company to one of the world’s largest diversified financial services organizations, they’ve focused on one thing: providing the best possible service to our customers.As a Benefits Analyst, within the Nationwide Human Resources department, I was committed to the success of our associates, our business and our company. I worked with associates and managers assisting them in areas such as, but not limited to: Comprehensive BenefitsRetirement PreparationPower of Attorney Processing Office of Legal Council (POA-affiliate) 401(k) and PensionPayrollThe Nationwide My Health Incentive ProgramPolicy Guide Education Show less

  • Total Loss Claims Specialist I

    Mar 2013 - Aug 2016

  • Benefits Analyst

    Sept 2012 - Mar 2013
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  Safelite AutoGlass

  Apr 2013 - Sept 2013

  Sales Coordinator

  • Formally, 1 of 2 primary points of contact for Safelite® Auto Glass’s national vendors. Communicated via phone, email or in person to establish and solidify contracts. Partnered with the insurance companies to verify coverage /deductible amount and communicated that information to the patron. • Processed electronic claims, scheduled services with auto glass providers. Collaborated with team leaders to ensure appropriate branding of Safelite’s assets (building, fleet, etc.). Created work orders for company vehicles.• Ensured work order management, invoicing, and daily administrative activities are performed according to the processes and procedures. Proactively sought out new ways to deliver better business results which led to organizational change. Coached and facilitated leadership development sessions for Safelite Sales Representatives new hire class. Ensured compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies. Show less

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  The Ohio State University College of Dentistry

  Sept 2013 - Sept 2014

  Information Associate

  Former liaison between The Ohio State University College of Dentistry (OSU-CoD) and Columbus State Community College Dental Hygiene Program (CSCC-DHP); this partnership increased educational and hands-on opportunities for the CSCC-DH students while providing a wider range of comprehensive care accommodations for patients in need of dental services after OSU-COD’s normal operational hours. I was influential in marketing and maintaining a constant influx of patients for the CSCC-DH students as well as managing the junior and senior class master schedule. Responsible for the formulation and analysis of patient care surveys obtained post rendered services, population of quarterly and annual data analysis as well as the composition of comprehensive data to report and present before the Associate Dean and the ADA Accreditation staff to ensure compliance with contractual policy.• Facilitated clinic operations: educated patients on clinical policies including payment options and treatment, retrieved/ generates patient records, coordinated triage of patients. • Greeted patients, visitors, staff and faculty, conducted patient check-ins/post-outs, interviewed patients and/or family members to obtain a collection of quality data, maintained OSU-COD’s junior and senior class master schedule.• Communicated with various departments to implement new critical care policies and procedures. • Attended team and supervisory meetings to report on management projects. • Reviewed student’s schedules and appointment types, utilizes PBX and CIC phone systems, aided in getting information back to families as instructed. Serviced escalated situations and assisted with discrepancy accounts. Show less

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  Hughley Notary; Owner

  Apr 2015 - now

  NNA Certified Notary Signing Agent

  National Notary Associate Certified, NSA 💼National Notary Standard Background Checked ✔ Errors and Omissions Insured 💵I am a Mobile Notary providing services to Title Companies, Realtors, Mortgage Lenders and Signing Agencies within the State of Ohio. I am willing to travel to locations that are most convenient for my clients. I am very professional, detail oriented, reliable and punctual. I am a firm believer of triple checking my signings to ensure accurate, first time completions. I am available by appointment and some same day assignments. I am an expert in numerous mortgage documents and specialize in explaining the documents to my clients in a way they can understand to ensure a comfortably signing. To me, the loan signing process should be the most enjoyable and relieving moment of my client's mortgage closing process. My signing experience is the icing on the cake after a long and tedious journey. Show less

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  State Auto Insurance

  Aug 2016 - Sept 2018

  I investigate insurance policies, endorsements, complex contracts and legal documents to evaluate medical and personal injury coverage, primacy, benefits paid. Communicating with attorneys and conferring their demand requests is a major part of my day. I evaluate the injured's previous medical records, current treatment plan and manage benefits for coverage such as: Medical Expenses, Wage Loss, Replacement Services, Survivor's Economic Loss, Survivor's Replacement Services and Funeral Expenses. I issue payment/settlement to attorney's, medical providers, insureds, and estate holders. Technical Knowledge, Communication and Collaboration Skills, as well as Problem Solving are skills heavily involved in this role. Show less I determined policy status and coverage. I reviewed appropriate policies and endorsements for coverage, limits, and deductibles. I made prompt contact with policyholders, claimants, witnesses, and other parties involved in the loss to set expectations, develop an action plan, and perform an initial exposure assessments.I conducted investigations to determine coverage, liability, and damages, including recorded statements and coordination of field inspections or experts when necessary based on Department Best Practices.I completed regular and timely follow-ups and bring claims to prompt and appropriate conclusions while keeping the customer informed throughout the life cycle of the claim process.I maintained electronic records that accurately and thoroughly document all file handling activity. I have been called upon to assist in various departments such as Total Loss and PIP/Med Pay. I assisted the Total Loss team for 3 months and I have assisted PIP/MedPay since February 2018 and am currently assisting with a pending and receiving new claims. All-in-all, I am a problem solver! Show less

  • PIP/MP Claims and Risk Engineering Specialist

    Feb 2018 - Sept 2018

  • AUTO Claims and Risks Engineering Specialist

    Aug 2016 - Jun 2018
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  Root Inc.

  Sept 2018 - now

  • Bodily Injury Claims Manager

    Jun 2021 - now

  • PIP Claims Manager

    Mar 2020 - Jun 2021

  • Claims Auto Damage Manager

    Jan 2020 - Mar 2020

  • PIP/MP Claims Adjuster

    Feb 2019 - Jan 2020

  • Claims Examiner

    Sept 2018 - Feb 2019