Christopher Hardwick

Experience

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  Shropshire Council

  Sept 2008 - Aug 2011

  Support Clerk

  Provided business administration support for Transport Operations Group that managed Shropshire Councils fleet of 500 vehicles in addition to plant and equipment.Supported the successful implementation of a fleet management system through testing, user interface analysis, data quality analysis, database administration and delivering training to users. Documented high level user requirements to determine what the team needed from a new system and relaying this information back to the developer. Produced various reports from the system to aid in fleet administration. Regular customer interaction, including gathering specifications for vehicle hire and then sourcing quotes from our supplier framework, handling complaints and regular day to day queries via phone and e-mail. Financial administration including payment of invoices and departmental recharges. Maintained the department’s intranet page whilst adhering to the corporate style. Gained valuable teamwork and communication skills. Show less

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  Morrisons

  Jun 2012 - Jun 2013

  Sales Assistant

  Part-time position whilst studying at University. Working stock onto shop floor, customer sales assistance, pre-pack produce audits to identify expiration dates, quality control, price markdowns, ensure back-up areas are tidy. Relief checkout operator.

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  Network Rail

  Sept 2013 - Aug 2014

  Industrial Placement - Group Business Services

  Industrial year placement as part of BSc Business Information Technology degree scheme.Worked within both Programme & Project Services (P&PS) and Communications in Network Rail's Group Business Services (GBS) function. GBS delivers business and IT services through a shape, build, run operating model, on behalf of Network Rail and its customers, to support a better railway for Great Britain.Have had the opportunity to contribute and provide valued input to a number of high profile projects and a business change Programme, experiencing an IT project life cycle in a corporate environment. Show less

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  Network Rail

  Oct 2015 - now

  Acting as an interface between Network Rail business units and Information Systems Strategy to provide detailed analysis (fact finding) in the areas of business process, organisation, risk and performance metrics in support of a specific business need or domain.Working with subject matter experts and other Strategic Analysts, contributing to fact-based analysis, insights and consultancy to contribute to business change decisions.Providing assurance / consultancy services to ensure alignment of IT delivery against the Architecture Vision, the defined roadmap and authored Portfolio level Work Packages. Show less

  • Associate Business Architect

    Oct 2022 - now

  • Strategic Analyst (Senior) - Route Services IT

    Sept 2017 - Oct 2022

  • Strategic Analyst - Route Services IT

    Jun 2016 - Aug 2017

  • Graduate - Group Business Services

    Oct 2015 - May 2016