Matthew Watson

Experience

• 

  Zizzi Restaurants

  Apr 2011 - May 2012

  FoH Trainer

  • Promoted to Front of House trainer within a few months and worked alongside the general manager to make sure the other Front of House members were capable of carrying out their role• Training and coaching other staff members both in my own branch and others in the area about food safety, health and safety and all aspects of the menu.

• 

  ASK Italian

  May 2012 - Dec 2012

  Waiter

  • Worked both FoH and BoH to ensure top quality customer service.• Involved in opening and closing the restaurant, and running shifts, in a duty manager role.

• 

  Chiquito Restaurant, Bar and Mexican Grill

  Feb 2013 - May 2016

  Assistant Manager

  • Running a chain restaurant efficiently and safely, to tight brand standards and targets from HQ• This was also my first HR heavy role, and allowed me to gain experience in performance management, workforce planning, recruitment, payroll, and change management. • During my time there I worked hard to turn a failing branch into a centre of excellence which trained managers for the whole chain.• Leadership skills, motivating staff members through a difficult time of change, when Head Office were always encouraging restaurants to cut staff hours, and morale was low Show less

• 

  Screaming Beans

  Nov 2014 - Jul 2016

  Business Support

  • Helped a family member on a new business venture selling coffee products to local businesses• Undertook administration, marketing, social media and customer service work• Advised the owner about how to run the business successfully

• 

  The Garden House Inn

  Jul 2016 - Jul 2017

  HR Advisor

  The Garden House Inn is an award winning restaurant which offers quality customer service to guests and residents. • Supporting the General Manager in all areas of HR, including performance management, absence, recruitment, and reward management.• With the opening of a new bar & hotel I was involved with hiring a whole new team to make sure the business ran successfully.• I have been involved with all areas of grievance and disciplinary, from investigation to actual meetings.

• 

  Greencore

  Jul 2017 - now

  • Inclusion & Diversity Manager

    Aug 2021 - now

  • L&D Specialist

    Nov 2019 - Aug 2021

  • HR Advisor

    Feb 2018 - Nov 2019

  • HR Administrator

    Jul 2017 - Feb 2018