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Denver Iturralde

Denver Iturralde

Command Center Engineer

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location of Denver IturraldeCalabarzon, Philippines

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  • Timeline

  • About me

    Backup and Storage Administrator at DXC Technology

  • Education

    • Batangas State University

      2005 - 2010
      Bachelor of Science (B.S.) Electrical, Electronics and Communications Engineering

  • Experience

    • Hewlett Packard

      Apr 2011 - Mar 2013
      Command Center Engineer

      Description• Working within the Infrastructure Services, Global Operation Center, you will be thefirst point of contact for any events or alerts detected by our monitoring systems. Youwill need to ensure that events or alerts are categorized and prioritized accordingly,and that the appropriate ticket handling, relevant support group notification or otheradditional actions are performed according to predefined run book. An effectiveEyes on Glass Command Center Engineer is able to quickly identify and co-relatemajor service impacting events or alerts and follows through with timely handover tothe Technical Support Teams. You will be part of a 24/7 operation and as such willbe required to work variable shifts as determined by operational needs.Unicenter Netwerk and Systems ManagementHP OpenView Operations NAGIOS Show less

    • Hewlett Packard Enterprise

      Mar 2013 - now
      Backup and Storage Administrator

    • DXC Technology

      Feb 2019 - now
      Service Delivery Consultant III

  • Licenses & Certifications

    • ITIL v3 Foundation

      CSME, Inc.
      Apr 2012

    • Electronics Engineer

      Professional Regulation Commission
      Dec 2010

    • 70-533 Implementing Microsoft Azure Infrastructure Solutions Certified

      Microsoft

    • HP0-M66 HP Data Protector 7.x Software Certified

      Hewlett Packard Enterprise