Sage Lee

Sage Lee

Store Manager

Followers of Sage Lee695 followers
location of Sage LeeAuburn, Indiana, United States

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  • Timeline

  • About me

    Technical Program Manager at Near North Title Group

  • Education

    • Western Michigan University

      2009 - 2011
      Bachelor of Science Education; Secondary Education; Mathematics; Business

      Math Education and CTE: Business & TechnologyGraduated Summa Cum Laude

    • Western Michigan University

      2009 - 2011
      Bachelor of Science (B.S.) Secondary Education and Teaching
    • Western Michigan University

      -
      Bachelor of Education - BEd Secondary Education and Teaching
    • Kalamazoo Valley Community College

      2000 - 2009
      Computer Science
  • Experience

    • CNG Financial

      Jan 1996 - Jan 1997
      Store Manager

      Established new customer base for financial companyHired, trained and managed new employees

    • Midwest Micro/Infotel

      Jan 1997 - Jan 1999
      Technical Support Representative

      Conducted remote technical support for a variety of usersContributed solutions and procedures in a team-based environment

    • Midwest Fastener Corp

      Jan 1999 - Sept 2009

      Tech SupportWeb DesignTech Purchasing Developed and taught computer skills training classesCreated end user technical manuals in paper and electronic formsServed as web usability and information architecture consultantMaintained iSeries-based Electronic Data Interchange (EDI) systemPerformed exhaustive studies leading to major technology purchases

      • Computer Specialist

        Oct 1999 - Sept 2009
      • Information Technology Specialist

        Jan 1999 - Jan 2009
    • Threads Church

      Sept 2008 - Jun 2011
      Lead Teacher & Small Group Guide

      Developed and adapted curriculum and long-term teaching plans for grades 6-12Coached developing leaders and presented enrichment techniques

    • Junior Achievement of Southwest Michigan

      Jan 2010 - Jun 2011
      Volunteer Business Instructor

      Taught business, economics and job readiness skills to grade 3-12 students

    • Milwood Magnet School

      Apr 2010 - Jun 2010
      Classroom Aide

      Assisted in teaching computer skills, math and reading in alternative summer school

    • Hillside Middle School

      Jul 2010 - Aug 2010
      Mathematics Tutor

      Tutored grade 6-12 mathematics skills in one-on-one and small group settings

    • Hillside Middle School

      Jan 2011 - May 2011
      Pre-Intern Teacher

      Taught Mathematics and Computers to at risk 6th and 7th grade students in an urban Middle School

    • Barclay Hills Education Center

      Oct 2011 - Dec 2011
      Intern Teacher

      Taught Careers (workplace readiness and personal finance) and Mathematics to at risk grade 9-12 students in a career-focused alternative High School settingSet standards for classroom behavior and maintained standards consistently through Positive Behavior SupportIntegrated Collins Writing, 5E Lesson Planning, Total Participation Techniques and other teaching and classroom management strategies Accommodated and assessed students with learning disabilitiesAssisted in planning and chaperoning college visits and arts education field trips Show less

    • John Young Middle School

      Dec 2011 - May 2012
      Math Teacher

      7th Grade Math

    • South Bend Career Academy

      Jul 2012 - Jun 2014
      Math & CTE Team Leader (Teacher)

      Project-based learning

    • Crossing Educational Center

      Jul 2014 - Mar 2015
      Campus Administrator

      Education AdminTeacher

    • The Crossing Education Center

      Mar 2015 - Jun 2020
      Director of Information Services

      Designed and administered systems for collecting and analyzing dataDesigned, implemented and analyzed surveys of employees, students and stakeholdersPresented data analysis findings to various internal and external audiencesAdvocated for responsible, ethical data use throughout corporation Served as administrator for Salesforce CRM, Powerschool SIS, Canvas LMS, Plato curriculum, Vibe HR system, Basecamp project management, Freshdesk help desk, AssetTiger inventory management, Wordpress website and Google Apps for EducationReviewed processes, operating procedures and systems usage throughout the corporation looking for opportunities to increase efficiency, especially through use of technologyCollaborated with Network Admin to develop and implement systems and procedures to increase efficiency and productivityRemotely planned, directed and coordinated Information Technology team responsible for 20+ locations across the state of Indiana, including multiple new locations yearlyEvaluated and implemented information systems, including Canvas LMS, Plato curriculum, Basecamp project management, Google Apps for Education, Freshdesk help desk, AssetTiger inventory management system, Salesforce CRM, and Paychex HRISResearched, advocated for and implemented the upgrade tens of thousands of dollars of network equipment during a budget crisisDeveloped and executed information services training for 100+ member staff Show less

    • Near North Title Group

      Sept 2020 - now

      Managed ISP and VOIP network during company transition from 30 to 60+ locationsMade and executed plan to consolidate ISP, VOIP, Print and other services to cut costs and increase efficiencyEvaluated, implemented and managed information systems, including Freshdesk help desk, Netsuite CRM, 3 website designs/redesigns, 3 employee monitoring systems, Remote Online Notarization, and several smaller software platformsRemotely planned, directed and coordinated Information Technology team responsible for 60+ locations across the Midwest and FloridaManaged Help Desk (Freshdesk) for 250 employees with team of 3 and consultantsAdministrator for Office365, Netsuite CRM, KnowBe4 HRM, WordPress, Employee Monitoring (ActivTrak, Veriato, Teramind), Helpdesk (Freshdesk, Spiceworks)Coordinated opening several new/moving/closing locations with minimal lead timeCreated and maintained extensive technical knowledge base Created, researched and delivered high-level IT presentations to executives & managersPrimary responsibility for communicating regularly with staff, executives, managers and vendors about IT initiatives and upgrades Show less

      • Technical Program Manager

        Dec 2023 - now
      • Technology Integration Administrator

        Nov 2021 - now
      • Technical Program Manager

        Jan 2022 - Dec 2024
      • Office 365 Administrator

        Sept 2020 - Dec 2022
      • Offie 365 Administrator

        Sept 2020 - Nov 2021
  • Licenses & Certifications

    • Teacher

      State of indiana