Deep Enrich
Mildred Peñaranda
Valencia, Carabobo State, Venezuela
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About me
Ingeniero en Información
Education
Universidad Tecnológica del Centro (UNITEC)
2016 - 2022Ingeniero en InformaciónUniversidad Tecnológica del Centro (UNITEC)
2016 - 2021Técnico Superior Universitario en Informática
Experience
CPK INVERSIONES, C.A.
May 2019 - Oct 2019Evaluar problemas de clientes con servicio.Asignar direcciones IP para nuevos clientes.Gestiones solicitudes administrativas para cada cliente. Contactar vía telefónica clientes asignados para verificar servicio.Auditar valores de radioenlaces en sites asignados.
Operador Soporte Técnico
Aug 2019 - Oct 2019Operador Soporte Técnico
May 2019 - Aug 2019
CPK INVERSIONES, C.A
Feb 2021 - Apr 2023Operador Soporte TécnicoElaborar reportes semanales.Supervisar y brindar asistencia a los técnicos de campo.Brindar apoyo en la coordinación del departamente entre diciembre 2022 a abril 2023.Evaluar factibilidad de instalaciones.
Satell SJ Net
May 2023 - Sept 2023Operador Soporte TécnicoEvaluar problemas de clientes con servicio.Supervisar y brindar asistencia durante ruta de técnicos de campo.Verificar factibilidad de instalaciones.
Netcom Plus, C.A.
Sept 2023 - nowEspecialista de Soporte Técnico Nivel 1
Mar 2024 - nowAnalista de Soporte Técnico
Sept 2023 - Mar 2024
Licenses & Certifications
- View certificate
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EFSET English Certificate 76/100 (C2 Proficient)
EF Standard English Test (EF SET)Jun 2022
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