Luis Gustavo De Carvalho Monteiro

Experience

• 

  CTM UFMG

  Jan 2014 - Dec 2014

  Intern
• 

  FCA Latam (Fiat Chrysler Automobiles)

  Jun 2016 - Sept 2017

  Intern
• 

  FCA Latam (Fiat Chrysler Automobiles)

  Jan 2018 - Feb 2022

  Quality Reliability Engineer
• 

  Stellantis

  Oct 2021 - now

  Program Milestone Keeper (PMK) - Infotainment, Connectivity, OTA & EE modules - Global projects, North America and South America programs• Synthesize and validate assessments prepared by PMAs, defining the milestone status based on the evaluation of different KPIs (Quality, Performance, Cost, Time Schedule, Industrial, Purchasing, Brand and others)• Ensure the mitigation/recovery plan contents are consistent with the Project development progression and engage the appropriate escalation process for decisions.• Guarantee the customers protection throughout the Project development, validation and launch, aiming for an overall satisfaction.• Contributes to the improvement of the standards and process by bringing the lessons learned during the Program development.• Represents the Customer Experience department on regional and global program reviews Show less Program Milestone Assessor (PMA) - Infotainment, Connectivity, Cluster & EE modules for South America, North America & Maserati programsMain activities:• Evaluate the Projects through different KPIs (Quality, Performances, Cost, Time schedule, Industrial, Supply Chain, Brand and others)• Assures that all Program expected deliverables are achieved at each milestone by managing interviews with the main stakeholders.• Rate Projects risks ensuring that eventual gaps have corrective plans.• Guarantee the customers protection throughout the Project development, validation and launch, aiming for an overall satisfaction.• Contributes to the improvement of the standards by bringing the lessons learned during the Program development.• Represents the Customer Experience department in Regional Program Reviews. Show less

  • Global Program Milestone Keeper - Infotainment, Connectivity, OTA & EE modules

    Oct 2023 - now

  • Global Program Milestone Assessor - Infotainment, Connectivity, Cluster & EE modules

    Oct 2021 - Oct 2023