CY Ng

Experience

• 

  Urban Redevelopment Authority of Singapore (URA)

  Jun 1997 - Aug 2000

  Executive Systems Analyst
• 

  Firium Solutions (Asia Pacific)

  Sept 2000 - Feb 2001

  Senior Consultant
• 

  EdgeMatrix

  Mar 2001 - Nov 2002

  System Architect
• 

  Singtel 3rd party contact centre

  Apr 2003 - Jun 2007

  Systems Analyst
• 

  Singtel

  Jul 2007 - Jan 2011

  Software Manager
• 

  National University of Singapore

  Feb 2011 - Sept 2022

  Lead a team of 4 to manage end user devices (PCs, Laptops, etc), oversee IT systems, oversee Tech Central and innovation management. Manage NUS Institutional repository and subsequently to lead a team 4 to support the various aspects of Scholarly Communications covering research impact measurement, research data management, digital scholarship, open access, management of article processing charges tokens. Rotated to Technical Services to support resource acquisitions, be the department invoice approver as well as continue to deliver information literacy instruction to students. As part of Library IT supporting library systems and automation projects and also to deliver information literacy instruction to students As part of Library IT supporting library systems and automation projects and also to deliver information literacy instruction to students

  • Head, Digital Technologies, NUS Libraries

    Jan 2022 - Sept 2022

  • Head, Digital Scholarly Communications, NUS Libraries

    Jan 2019 - Dec 2021

  • Senior Librarian, NUS Libraries

    Jan 2017 - Dec 2018

  • Librarian, NUS Libraries

    Sept 2013 - Dec 2016

  • Asst Librarian, NUS Libraries

    Feb 2011 - Aug 2013
• 

  National University Health System

  Oct 2022 - now

  Manager

  Engaged in knowledge management initiatives within Research Office including research impact measurement, publication databases as well as dashboarding