Jayesh Patel

Experience

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  Workplace Systems

  Jun 2004 - Nov 2016

  Technical Consultant

  Carrying out customer onsite and remote install of bespoke software and patch releases & Installation planningInstallation and support of Oracle 10g Forms and ReportsInstallation and support of Oracle RDBMS 8i,9i,10g, 11g and 12cInstallation and support (Imports\Exports) SQL Server 2008, 2012 & 2014Hardware installation of clocking terminals ranging from USB fingerscan, ATS bio metric terminal, card read terminal, swipe terminals and web clocksHelping out the support team with 1st and 2nd line dutiesTroubleshooting Windows and Office problems on internal Laptops and customer servers and rebuilding Laptops, PC’s, Servers & VM’sUsing various remote access software’s to support customer around the world like RDC, VPN also using SSL secure connection, Citrix, VNC, logmein, gotomeeting, webexConfiguring bespoke software to the required specification for the customer Providing training and mentoring colleagues Working closely with development team to test new software release, new versions on new platforms\technologies such as 11g Fusion middleware. Show less

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  WorkForce Software

  Nov 2016 - May 2018

  Cloud Services Engineer

  Active directory AdministrationMonitoring system setup and configureManaging team SalesForce/Jira ticketsSupporting internal and external customersAccess control managementWindows and Linux patchingWriting and manage PowerShell scripts to automate manually taskConverting manually task in to automated task Powershell/ChefInstallation and support of Oracle 12c/11g Fusion Middleware and DatabasePart of the out of hours support teamProviding technical support to customers such as BBC, British Airways, HSS, Wal-Mart, Next, Thorntons, Greater Anglia, Mersey Rail, Menzies and World Duty FreeWorking with 3rd party companies such as Melbourne IT (AWS), NaviSite.Carrying out chargeable DBA work on customer production serversAdministrating database and application servers for customers and internal useWorking closely with consultants to meet customer expectations.Day to day infrastructure maintains on Windows and Linux serversCommissioning new VM’sMaintaining confluence page Show less

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  BAE Systems

  May 2018 - now

  DevOps Engineer

  Azure Infrastructure managementAutomation of Server DeploymentCreating Azure ARM Template\ Standard building blocks for server buildsSoftware Deployment via Azure DevOpsPowershell to automate manually taskSQL Server, SSRS and Azure SQL DBA taskWindows Patching automationDocumentationCertificate managementCompleted AZ-900Scripting in: Json, PowerShell, CMD, SQL, TSQL & XMLUsing Pipelines to create infrastructure as codeAzure Technologies: App Services, Azure SQL, VNets, Functions, Key Vaults, JIT, Web Ping test, Security Centre, Patch Management, App Insights, Storage Containers, DashBoards, Customer Script Extensions, AAD, Automations AccountsGroup Policy Deployment/ManagementPowerBI ReportingUsing Azure DevOps and Github to manage source controlDeployment using CI/CD Azure DevOps PipelinesCompleted PSM1 ExamMentoring apprenticeSupporting team Show less